Job Description

Why

choose Reiss?


With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.


Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.


For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.

What's

this role about?


As part of our Retail team, you'll be joining our store in our York Outlet, as our Senior Sales Associate on a permanent , full time basis. You'll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.

What

you'll be doing


Delivering an exceptional customer service experience

Supporting the opening and closing of the store

Inspiring the team to ensure sales targets are continuously met

Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner

Assisting the management team in leading the team to meet KPIs for the store

What

you'll ideally bring to the role


A passion for premium or luxury product helps, but we're open to all customer-facing backgrounds

Be able to see things through the customer's eyes

Excellent customer service skills

Flexibility and ability to adapt to changing priorities

Ability to work in a fast-paced retail environment

Have excellent communication and interpersonal skills

Have excellent organisational and decision-making skills

Be a team player

Good written and verbal communication skills

What

we'll do for you


Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Wellbeing and financial support through our Employee Assistance Programme

Low monthly cost health support through our medical cash plan

Fitness discounts

Family friendly policies including enhanced parental pay

23 days annual leave, increasing to 25 days after 2 years' service

Employee referral scheme

Career development opportunities

Apply now to start your story at Reiss...


#WeAreReiss


We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.


It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.


We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.