Job Description

Are you a dynamic and experienced service manager with a passion for improving population health? Are you ready to lead and influence in a fast-paced, forward-thinking environment?



An exciting opportunity has arisen for a highly motivated and experienced Senior Service Manager to join the Business Team within the Public Health Directorate of Hywel Dda University Health Board.



This is a key leadership role providing strategic and operational support across a wide portfolio of business functions, enabling the delivery of effective, efficient and responsive public health programmes. The Public Health Directorate is a dynamic and forward-looking team committed to improving population health and tackling health inequalities. We value innovation, teamwork and a person-centred approach to leadership.



Provide senior operational leadership across business support functions for the Public Health Directorate

Support the Assistant Director of Public Health in the delivery of corporate objectives and transformation programmes

Lead on directorate-wide governance, performance, workforce and financial planning

Manage and develop a team of business support, project and administrative staff

Coordinate planning cycles, risk management and reporting mechanisms

Work in close partnership with public health and corporate teams to ensure integrated service delivery

Support delivery of key national and local public health priorities and performance targets



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 02/09/2025