Job Description

Senior Supervisor - Repairs, Voids and Estate Maintenance
Permanent
Full-Time
43,595 to 48,053
Come and work for an award-winning organisation!


We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.



We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
About the role


Senior Supervisor - Repairs, Voids & Estates Maintenance




Are you a dynamic leader with a passion for delivering high-quality housing services? Cheltenham Borough Council is seeking a proactive and experienced Senior Supervisor to lead our Repairs, Voids, and Estates Maintenance teams. This is your chance to make a meaningful impact in a tenant-focused environment where your expertise will shape the future of our housing services.

What You'll Be Doing:

Leading and managing trade teams to deliver efficient, cost-effective repairs and void services Supporting recruitment, training, and development of staff to meet service priorities Overseeing contractor performance and ensuring compliance with council policies and legislation Driving service improvements through performance monitoring, inspections, and risk assessments Deputising for the Operations Manager and stepping in during high-demand periods

What You'll Bring:

5+ years' experience in social housing repairs/voids, with at least 2 years in a management role Strong background in contractor and team management Excellent knowledge of housing repairs IT systems (e.g., DRS, Aareon, T100) Financial and performance management skills with a focus on KPIs and value for money IOSH Managing Safely qualification (or willingness to work towards it) Exceptional communication, organisational, and problem-solving abilities

Desirable Extras:

Understanding of public sector challenges Experience with QL housing management software Familiarity with mobile working and job scheduling



Why Join Us?

At Cheltenham Borough Council, we're committed to creating safe, well-maintained homes and thriving communities. You'll be part of a supportive team that values innovation, collaboration, and continuous improvement.

Ready to lead with purpose and drive real change? Apply now and help us shape the future of housing in Cheltenham.

What can we do for you...


An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS). A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays). A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours. A comprehensive programme of learning and development. Two days (pro rata) paid time off for volunteering. Enhanced maternity and paternity schemes. Access to free counselling services. Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan. A cycle to work scheme. Low-cost town centre parking. A commitment to employee wellbeing. Applications


To apply for this position please click on "apply now" at the bottom of this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Cheltenham Borough Council.
The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Closing date


Mon, 24 Nov 2025