Job Description

Here4You is a companionship and personal errand running service for senior individuals in the Poole area. We aim to prolong seniors' independence and improve their quality of life. Here4You has a small regular team of freelance support workers that visit clients weekly. These support workers ("Supporters") work under contract with Here4You.

Typical Supporter tasks include providing companionship inside and outside the home, accompanying clients to appointments, assisting them with food shopping, and taking them on outings.

Here4You has been established for 10 years and, as part of its long-term growth, is now seeking a local Operations Manager to maintain and expand the established business in the Poole area.

Poole Operations Manager

The role requires 20 hours per week, 4 hours a day. The role is based working from home, with the manager going out to visit clients in their homes when required. This can be flexible to meet personal needs. Must be available when supporters are working to answer the phone and deal with any issues. Ready to step in with clients if supporters are unavailable for any reason.

Role includes:

Schedule planning for Supporters and Clients Recruiting and managing Supporters Meeting new Clients General administration Keeping contact with Clients and Supporters to check that visits are going well Communicating with Clients families to keep them updated E-mailing potential advertising opportunities to gain new Clients Checking Supporters invoices at the end of each month
Poole Operations Manager Requirements:

Integrity and empathy with seniors of both sexes. Some experience in the care sector would be beneficial. Must have an enhanced DBS check current.

Able to use initiative and be able to prioritise tasks Previous experience with some basic general administration Able to manage the logistics of changing schedules, Clients and Supporters Must be able to drive and happy to take out Clients if needed (business purpose car insurance required) Be personable and approachable to Clients and Supporters Level headed Confidence to work independently
Remuneration Package

Salary 16, 980. per annum equivalent with flexible hours

Rolling self-employed contract

Work phone and laptop included with the job.

Job Types: Part-time, Freelance

Pay: 16,980.00 per year

Expected hours: 20 per week

Benefits:

Casual dress Work from home
Schedule:

Flexitime Monday to Friday
Ability to commute/relocate:

Poole BH15: reliably commute or plan to relocate before starting work (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 22/07/2025