Job Description

Job Introduction

Are you an experienced business administrative professional with a passion for delivering exceptional housing services? Join the Royal Borough of Greenwich as a Senior Support Officer and play a key role in enhancing our housing services for residents.

In this varied role you will support our Head of Responsive Repairs and Voids by:

Providing effective business and project support Undertaking discreet projects to support the effective organisation of the Responsive Repairs Service Working as part of a team to deliver excellent high quality executive support across the remit of Responsive Repairs including absence cover Developing and maintaining good relationships with service areas, stakeholders internal and external to the Council and elected members.

We're looking for an individual who will be committed to delivering high quality housing services to our residents. You'll have extensive business administration skills and experience including:

Experience of providing executive level support within a complex organisation. Experience of working within an organization with governance and accountability structures. Diary management and forward planning. Ability to undertake discreet projects. Experience of dealing effectively with a range of stakeholders, external agencies and members of the public.


Our Greenwich Plan sets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen.


Royal Greenwich is

a great place to live and work

. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we're one of the easiest boroughs to get to and navigate your way around.

Employee benefits include:

A range of flexible working arrangements Excellent pension scheme Cycle to Work Scheme Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels Vibrant staff support networks GreenwichCard which entitles you to discounts at local businesses Payroll giving scheme Generous leave entitlement, starting at 29 days per year (plus bank holidays) Employee Assistance Scheme including external counselling service

If you're ready to make a significant impact and help shape the future of housing services in Greenwich, apply today. Join us in our mission to improve residents' lives and opportunities.


In the supporting statement section of your application form, please detail how you meet the requirements set out in the person specification.

Diversity Statement:

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close:

All vacancies close at midnight unless otherwise stated.

Early Advert Close:

Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored:

Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary:

Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values:

Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.