Job Description

JOB DESCRIPTION

About the Role

Do you share our passion for improving lives and creating possibilities? Our staff are hardworking and enthusiastic. We all want to provide a great, person-centred service to enable our customers to live positive, independent lives.



Our Sheffield Foyer provides accommodation, training and support to help young people who have been affected by homelessness to live independently and find a pathway into employment.



We have a new full-time, permanent opportunity for a Senior Support Officer to lead, manage and coordinate the work of staff and volunteers at The Foyer, in Sheffield.

Key responsibilities:

Encourage and support the culture of work, training and education within The Foyer Manage the development and delivery of the Move On Training Programme Oversee and manage the Dispersed Housing Accommodation project Manage the team within the Foyer. Provide an out-of-hours on-call service as part of the Management Team. Manage the Social Work Student Placement Programme and Volunteer Programme. Promote customers' involvement in shaping and monitoring services, to enable real choice and control over their service. Provide and monitor high-quality, responsive and person-centred services that meet the physical, mental and emotional needs of customers and ensure people have choice and control over their own lives.

What we're looking for

We're a customer-focused organisation, so we know that how we do things is just as important as what we do. You'll not only be an experienced professional, but you'll also be a great team player and have a basic understanding of health and safety requirements.



We work closely with our residents who are from all walks of life, and we are proud that this diversity is reflected in our colleagues and customers. You will work with individuals from different backgrounds, cultures, personalities and behaviours, so you will need to be able to adapt your approach to engage with diverse residents.

You'll also be able to demonstrate:

A sensitive and supportive approach to vulnerable people, maintaining their dignity and self-respect at all times. Management/supervisory experience. Experience of working in a housing/supported housing environment. Experience of working with young people. Knowledge of welfare benefits. Knowledge of organisations providing services to young people.

Essential qualifications

- Good general standard of education.

In return for your dedication and commitment, we offer a fantastic benefits package including:

Competitive pay 29,558 Permanent, 35 hours per week, Monday to Friday Helping to save for your future - Guinness will contribute up to 9% towards your pension on a matched basis Company sick pay after a qualifying period and Life Assurance Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities Employee Assistance Programme, plus more!

If you're interested in joining us and would like to apply for this role, we would love to hear from you!



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ABOUT US


The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.



Job Identification
12080
Job Category
Care and Support Services
Posting Date
05/12/2025, 09:36 AM
Apply Before
05/21/2025, 06:00 PM
Locations
Sheffield - Sheffield Foyer
Assignment Category
Full-Time
Salary
29,558 per annumRecruitment Advisor
Angela Shek 01392 347 161 Angela.shek@guinness.org.uk