Job Description

The Senior Support Worker will play a crucial role in delivering high-quality, person-centred care for adults with learning disabilities and autism. This role combines frontline support with leadership duties, acting as a role model for the team, assisting with staff development, and ensuring the effective delivery of care. The Senior Support Worker will support individuals to live fulfilling lives, achieve their goals, and maintain their independence in a safe and respectful environment. They will work closely with internal teams, families, and external professionals to ensure that the care provided meets regulatory and organisational standards.

Purpose of the Role:

The Senior Support Worker will lead by example, working to create a positive, inclusive environment that encourages personal growth and independence for the people we support. They will be involved in daily care activities, helping to develop and implement individual care plans, and supporting the overall smooth running of the service. This role includes providing leadership within the team, supervising staff, and contributing to the development of new staff and the continuous improvement of service delivery.

About The Role

Key Responsibilities:

Person-Centred Care:

+ Deliver high-quality, person-centred care to individuals with learning disabilities, autism, and complex needs.
+ Support individuals with personal care tasks in a way that respects their dignity and preferences.
+ Develop and implement support plans tailored to individual needs, ensuring they are up-to-date and reflect the goals of the people supported.
+ Monitor individuals' progress towards their goals and adapt care plans as needed.
+ Promote independence and encourage individuals to engage in meaningful activities.

Team Leadership and Supervision:

+ Act as a role model for the team by demonstrating The Bridge's values and promoting a positive, inclusive environment.
+ Supervise and support support workers, offering guidance and support with daily tasks and care provision.
+ Provide leadership and mentorship to new and less experienced staff, ensuring they understand and follow care protocols and best practices.
+ Assist with team inductions and training, ensuring all staff are well-prepared for their roles and responsibilities.
+ Assist with the recruitment and onboarding of new staff as required.

Service Management:

+ Oversee and contribute to the smooth running of the service, ensuring a high standard of care and service delivery.
+ Manage and complete necessary documentation, including care plans, risk assessments, and daily logs.
+ Assist in maintaining the service in line with CQC and other regulatory bodies' requirements.
+ Take a lead role in ensuring that service users' rights are protected, and that safeguarding procedures are followed appropriately.
+ Participate in team meetings, offering feedback and contributing to continuous service improvements.

Training and Development:

+ Ensure that all team members are adequately trained in key areas such as safeguarding, person-centred care, and any other relevant topics.
+ Take a lead role in facilitating training sessions and workshops for staff and ensure their ongoing development.
+ Support and coach staff to develop their skills and enhance their performance in the workplace.
+ The role of Senior Support Worker requires this position to have or be working towards a Level 3 (Health & Social Care) diploma. This is a crucial part of the role, and all Senior Support Workers need to have or be working towards this qualification while in this position.

Communication and Collaboration:

+ Communicate effectively with all stakeholders, including families, external professionals, and colleagues.
+ Collaborate with other professionals to ensure the people we support are receiving the best possible care.
+ Attend multi-disciplinary team (MDT) meetings to provide input on care plans and support needs.
+ Foster positive relationships with the families and carers of the people we support.

Health and Safety:

+ Ensure that health and safety standards are maintained and promote a safe working environment for all staff.
+ Monitor medication administration, ensuring that all medications are safely stored, administered, and documented.
+ Act as a point of contact for any incidents or emergencies, taking appropriate action when required.
+ Infection control and COSHH rules must be followed as outlined in our safety management booklet available on QCS.

Regulatory and Quality Assurance:

+ Ensure compliance with internal and external regulations, including the Care Quality Commission (CQC) standards.
+ Participate in audits and reviews of care practices to ensure the service is continually improving.
+ Report concerns about practice, incidents, or breaches in care standards to the Registered Manager.

Additional Responsibilities:

+ Take on additional tasks and responsibilities as required to ensure the successful operation of the service.
+ Be flexible with working hours to meet the needs of the people we support and the service.
+ Participate in on-call duties as required.

Key Skills and Experience (Essential):

Ability to manage and supervise a team effectively, with excellent communication skills. Strong organisational skills, with the ability to manage multiple tasks and priorities. Ability to handle sensitive information in a confidential manner. A commitment to ongoing professional development.

Required Criteria

Desired Criteria

Level 2 or above Qualification in Health and Social Care

Skills Needed

About The Company

The Bridge Care

is a specialist UK-based care provider supporting adults with autism, learning disabilities, and complex needs to live independently in their own homes. Using a person-centred approach rooted in Positive Behaviour Support, we work in partnership with individuals, families, and professionals to create meaningful, fulfilling lives for the people we support. Founded in Castleford, our services span across Yorkshire and continue to grow with a focus on dignity, inclusion, and high-quality care.

Company Culture

At The Bridge Care, our values are the cornerstone of everything we do. They guide our actions, decisions, and interactions, shaping the way we operate as an organization. We believe in living our values every day, as they are fundamental to our identity and the quality of care we provide

Company Benefits

Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Free parking, Cycle to work, Referral bonus, Competitive salary, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Long service awards

Salary

14.40 per hour