Job Description

Job Introduction

Are you ready to make a real difference in someone's life?


Are you ready to take the lead and make a real difference in people's lives? We're looking for an experienced and motivated Senior Support Worker to join our Medway Team, helping to oversee and deliver high-quality support in the service. You will report into the Deputy Manager, splitting your time between hands-on support and leadership/administrative tasks to ensure our service runs smoothly. This is a varied and rewarding role with plenty of opportunity to make an impact.

About the people you'll be supporting:

You'll work at our service in Rainham supporting individuals with learning disabilities and/or autism. Each person has unique needs, preferences, and routines. Some enjoy active community days out, others prefer quieter home-based activities. Your role will be to help them live safe, happy, and meaningful lives, whilst ensuring their care is consistent, person-centred, and of the highest quality.

Where you'll be working:

You'll be working at our service in Rainham. This is a full-time role where your week will be split between providing direct support on shift and also completing leadership and administrative tasks.

12.60 per hour Refer a friend bonus - earn up to 500 Career development opportunities Fully funded training and apprenticeships Blue Light Card (discounts in shops and restaurants) Company pension Employee Assistance Programme (24/7 advice and wellbeing support)
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What is required from you:

Full-time availability and flexibility to work across different packages Proven experience in a senior support or team leader role Confident in supporting people with learning disabilities, autism, and complex needs Full UK driving licence and own car (essential) Good organisational skills and IT competence (Microsoft Office, care records) Level 2 Health and Social Care qualification (minimum) -- ideally Level 3 or working towards it
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A day in the life of a Senior Support Worker:

Check in with the team, ensuring shifts are running smoothly and everyone has what they need Provide hands-on support, including personal care, meal preparation, and community activities Review and update care plans, risk assessments, and other documentation Liaise with families, professionals, and external agencies as needed Mentor and guide new or existing staff, offering feedback and support Step in to lead shifts where required to maintain quality and consistency of care
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About Agincare

We're a family-run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices.


Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC).


Equal opportunities are important to us at Agincare and we welcome applications from all.


SMEN