Job Description

Are you ready to take on a pivotal role as a Senior System Analyst at Birkbeck? As a Senior System Analyst, you will play a crucial role in supporting and developing our Student Record System, ensuring it meets the operational and management information requirements of the University.



We have a great opportunity for an experienced Senior Systems Analyst with proven expertise in student records systems to join our Student Information Services team, and contribute to the strategic delivery of high-quality services supporting the University's students and staff.



This role at Birkbeck, University of London, is offered on a 12 month contract, full-time (35 hours a week), with a salary of 43,636 rising to 49,683 per year and a generous annual leave and pension scheme in the Higher Education sector.



The Student Records Systems team plays a pivotal role in advancing the University's commitment to enhancing student-facing services - including applications, enrolment, and online portals - as well as staff-facing business processes and systems.



As Senior System Analyst you will support and develop our Student Record System (Tribal SITS:Vision) and its associated services. As well as working in close collaboration with stakeholders to define and implement innovative, user-centred solutions, contributing to projects that improve the experience of both students and staff. You will also:


Review, document, and enhance business processes, facilitating continuous improvement, Develop and manage operational reports and deliver ad hoc management information, Assist in business process development and system configurations, Design and deliver training on system functionality and workflows, Provide second-line user support for SITS and associated services.

To succeed as Senior System Analyst, you will:


Be educated to degree level (or possess equivalent professional experience), Demonstrate excellent communication skills across a range of audiences, Have demonstrable experience in supporting systems and business processes within the Higher Education sector alongside a strong understanding of relational databases, Have in-depth knowledge of student records systems - ideally Tribal SITS:Vision.

If you have experience or interest in roles such as System Analyst, System Support Analyst, IT Analyst, Database Manager, Business Analyst, or Information Systems Specialist, this position at Birkbeck could be the perfect fit for you.

Salary and benefits:

43,636 rising to 49,683 per annum, Grade 7 of the College's London Pay Scale which includes a consolidated Weighting/Allowance that applies only to staff whose normal contractual place of work is in the London area.



Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:

12 month contract, full-time (35 hours a week). Flexible and hybrid working offered. Please submit an application form for consideration.

Closing date: Wednesday 13 August 2025

, interview date: Wednesday 20 August 2025.

Enquiries:

If you would like to know more about the role, please contact Marianna Warren, Head of Student Information Systems, at m.warren@bbk.ac.uk



If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.



We welcome applicants from all sections of the community and backgrounds, and particularly encourage those from Black, Asian and Minority Ethnic communities to apply. www.birkbeck.ac.uk/jobs. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.