Job Description

Opportunity

GMSL have a great opportunity for a Senior Systems and Infrastructure Engineer to join our team in Cambridge.

Our Engineering Team

We are a small team of 5 engineers working within a larger software and IT department of approximately 43 people, so we still have the feeling of working for a small company.

IT is a core part of GMSL's business. We work closely with our software teams on our SaaS and B2B messaging solutions as well as supporting the day-to-day networking and systems you'd expect to find in most organisations.

We use a wide range of technologies across both On-Prem and Cloud environments to develop solutions for the business. GMSL's clients tend to be large companies so you will find we have much more IT than a normal company our size.

Senior Systems and Infrastructure Engineer role

Our IT Engineers are multi-skilled in areas such as networking, servers, database platforms and there is always opportunity to learn. Our work can vary in size from large engineering projects to providing responses to customer support cases escalated from the helpdesk. We also provide 24/7/365 out-of-hours cover on a 1-week-in-4 rota to ensure business continuity.

We know it's unrealistic to find someone who ticks all the boxes which is why we are looking for people with a drive to learn and a passion for the technology sector.

Responsibilities

Maintaining our network and core systems Designing, implementing and supporting new core systems and services Communicating progress and escalating issues through daily meetings Providing day-to-day support to our users and external customers Performing routine scheduled software maintenance Collaborating with other teams to develop new business solutions Evaluating third-party products against business needs Following security practices and standards Maintaining business continuity Testing our backup systems and disaster recovery capabilities Maintaining and creating documentation

Your Experience

We are looking for the following essential technical knowledge and experience:

10+ years' experience as an IT Systems and Network Engineer, or similar role Strong networking skills (e.g. TCP/IP, DNS, ports and protocols, routers, bridges, latency, packet loss, firewall rules, VPNs, knowledge of MTUs etc.) Windows Server systems administration (Active Directory, GPOs, RADIUS, CA management, RDS, PowerShell) Linux systems administration (Ubuntu, Exim, DoveCot, Samba, Apache2, OpenSSL, PAM, SELinux) Email (DMARC, SPF, SMTP, MX, IMAP) Willing to share on-call rota, one week in four, to resolve critical issues only, with renumeration provided

Ideally candidates will also have experience in one or more of these important aspects:

(In each case from analysis/characterisation of services to selection for a use case, setup, troubleshooting, administration, monitoring and maintenance)

Database administrator and architect for SQL Server and/or Oracle or similar Strong knowledge of Microsoft 365 and Microsoft Entra ID administration Knowledge of regulatory requirements and industry standards Virtual machine hosts and storage clusters Azure, AWS, GCP knowledge
We are also looking for the following soft skills:

Leadership - Capable of leading projects, as required Teamwork - Able to collaborate on projects, as required Multi-tasking - Comfortable picking up existing projects and interpreting technical detail Communication - excellent communication skills both written and face-to-face, engaging with management and peers Adaptability - Flexible in dealing with multiple tasks, priorities and technical detail

Salary

Salary will be reflective of your level of experience - please outline your salary expectations in your application.

Location Central Cambridge - Hybrid (min 2 days a week in office) Job type Permanent Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires a minimum of two days a week in our office, so you need to be based within easy travel to Cambridge.

Our Cambridge office is centrally located in the Hills Road, CB2 area, within walking distance of Cambridge train station and the city centre; we have bike and car parking available.

Benefits

Our benefits include:

25 days' holiday Annual discretionary bonus scheme Company pension scheme (6% employer contribution) Private health care Flexible working hours and remote working Casual dress and a relaxed environment Employee assistance program Loyal service award Cycle to Work scheme Fresh fruit and great coffee Free access to Cambridge University Botanic Gardens Monthly team pub lunches

How to apply

Simply email us your CV and covering letter to recruit@gmsl.co.uk upon receipt we will share with you some screening questions to help us evaluate your technical expertise. So we can support you during the application and interview process, please contact recruit@gmsl.co.ukfor any recruitment adjustments. GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.

About GMSL

GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe. Our software and services are used by some of the largest energy companies in the world operating 24 hours a day 365 days a year. For more background on GMSL see https://www.gmsl.co.uk

Working at GMSL

We are a small team. We have around 43 people in our software and IT team, so even though we are a part of a company of around 120 people overall, the software team has retained a small team "startup" feel. Your colleagues will be from a wide variety of backgrounds - we encourage diversity, openness and gender equality.

We value the long-term. The success and stability that comes from 25+ years' experience means we value the long-term in terms of our systems and the development of our people.

We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.

We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people's personal situations into account in decision-making wherever they can.

We are flexible. We work at least two days a week in our office in Cambridge, and the rest of the time working flexibly, dependent upon the role. We also have a day a month where the whole department comes in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.

Recruitment Agencies

We are not currently accepting recruitment agency applications we'll be in touch if we need you to help us. Thanks for your understanding.

Job Types: Full-time, Permanent

Pay: 30,000.00-55,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free flu jabs Free parking Health & wellbeing programme On-site parking Private medical insurance Sick pay
Work Location: Hybrid remote in Cambridge CB2

Reference ID: Senior Systems and Infrastructure Engineer