Job Description

Senior Technical Operations Developer####

Location

Milton Keynes, GB####

Department Name

IS Contract & Supplier Management (IT) (807555) G1####

About Network Rail

Join Network Rail - Where People and Connections Matter



If you're ready to make a real difference, we'd love to hear from you!

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.


? Defined benefit pension scheme.


75% subsidy on rail and underground season tickets.


Up to 75% off leisure travel.


? Interest-free travel loan for train and car park season tickets.


Discounts at stations with your Network Rail pass.


Flexible/hybrid working arrangements.


? Volunteer leave to make a positive impact.


? Healthcare Scheme, GymPass discounts, Cycle to work plus more.


We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments


Plus, more
.

####

Brief Description

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.


Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.


As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. From the day-to-day IT & Telecoms operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.











####

About the role (External)

This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient and effective way, enabling them to benefit from economies of scale and optimised national resources.


Working in the Route Services IT Team, you will provide our customers with smart technology for the railway of today, designing fit-for-purpose and innovative solutions. Your vital work will help to manage the day-to-day running of our vast IT estate, from safety critical systems maintenance to hardware provision, supporting thousands of employees every day.


Requirements include expertise for the SAP Business Intelligence Platform (BIP) including installation, configuration, security, and operations. This will be further augmented with experience of design and build of UNV style Universes using the Universe Designer, and both Web Intelligence reports and Crystal Reports. Experience of building UNX style Universes using the Information Design Tool would also be beneficial, along with expertise in development pipelines and how they are managed within a BIP environment.


Requirements also include expertise for Microsoft Power BI On-premise Data Gateways, including installation, configuration, security, and operations. Experience with Data Source creation for Oracle and SQL server databases is also required. Experience of connectivity to Azure data lakes in the MS cloud may also be beneficial. Understanding of the design practices recommended for PBI Dataflows, Datamarts, Datasets and Reports will enable you to troubleshoot problems requiring technical support.

Main responsibilities:

To design, develop and maintain customisations and extensions to supported applications.

What will you be doing?

To design, develop and maintain customisations and extensions to the supported applications as required by project and production support teams Analyse and tune existing customisations and provide supporting documentation that is accurate and conforms to Network Rail Standards Assess the impact of patches and technical upgrades upon customised code and provide solution options Resolve support issues within the production environment as required Identify and develop code to be used in a common code library. Provide technical advice and consultancy to IM and the business

The ideal candidate

Meet the essential criteria/ Apply today to join our team!

Essential

Development and implementation experience in the application / technology supported Strong design skills; works closely with analysts and technical support team to explore different technical design approaches and make design recommendations to fit high-level business requirements Ability to manage activities with short due dates while still following established change control processes Excellent communication skills, verbal, written and presentation. Identified Subject Matter Expert within a technical area of expertise (for example, middleware, oracle, Microsoft, mobile, ERP, Java etc.)

Desirable

Understanding of project lifecycles Commitment to meeting deadlines Ability to prioritise and manage time effectively

Vacancy type: P

ermanent role, 35 hours per week, Hybrid working of 3 days in the office. We welcome applications from those seeking flexible or part time hours.

Location:

The Quadrant Milton Keynes

Closing date:

2nd October 2025

Interviews will take from:

13th October2025

Band & Salary:

4C 43,588 to 51,719 plus pay related benefitsWe are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment.

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist - mark.powell4@networkrail.co.uk



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Senior Technical Operations Developer####

Location

Milton Keynes, GB####

Department Name

IS Contract & Supplier Management (IT) (807555) G1####

About Network Rail

Join Network Rail - Where People and Connections Matter



At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.



We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.



If you're ready to make a real difference, we'd love to hear from you!

We offer excellent benefits, including:

Generous annual leave (28 days plus statutory days), with the option to buy/sell days.


? Defined benefit pension scheme.


75% subsidy on rail and underground season tickets.


Up to 75% off leisure travel.


? Interest-free travel loan for train and car park season tickets.


Discounts at stations with your Network Rail pass.


Flexible/hybrid working arrangements.


? Volunteer leave to make a positive impact.


? Healthcare Scheme, GymPass discounts, Cycle to work plus more.


We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments


Plus, more
.

####

Brief Description

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.


Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.


As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partners with modern and transformative technology. From the day-to-day IT & Telecoms operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.











####

About the role (External)

This role sits in Route Services, a business area that has been created to supply services to the routes in the safest, most cost-efficient and effective way, enabling them to benefit from economies of scale and optimised national resources.


Working in the Route Services IT Team, you will provide our customers with smart technology for the railway of today, designing fit-for-purpose and innovative solutions. Your vital work will help to manage the day-to-day running of our vast IT estate, from safety critical systems maintenance to hardware provision, supporting thousands of employees every day.


Requirements include expertise for the SAP Business Intelligence Platform (BIP) including installation, configuration, security, and operations. This will be further augmented with experience of design and build of UNV style Universes using the Universe Designer, and both Web Intelligence reports and Crystal Reports. Experience of building UNX style Universes using the Information Design Tool would also be beneficial, along with expertise in development pipelines and how they are managed within a BIP environment.


Requirements also include expertise for Microsoft Power BI On-premise Data Gateways, including installation, configuration, security, and operations. Experience with Data Source creation for Oracle and SQL server databases is also required. Experience of connectivity to Azure data lakes in the MS cloud may also be beneficial. Understanding of the design practices recommended for PBI Dataflows, Datamarts, Datasets and Reports will enable you to troubleshoot problems requiring technical support.

Main responsibilities:

To design, develop and maintain customisations and extensions to supported applications.

What will you be doing?

To design, develop and maintain customisations and extensions to the supported applications as required by project and production support teams Analyse and tune existing customisations and provide supporting documentation that is accurate and conforms to Network Rail Standards Assess the impact of patches and technical upgrades upon customised code and provide solution options Resolve support issues within the production environment as required Identify and develop code to be used in a common code library. Provide technical advice and consultancy to IM and the business

The ideal candidate

Meet the essential criteria/ Apply today to join our team!

Essential

Development and implementation experience in the application / technology supported Strong design skills; works closely with analysts and technical support team to explore different technical design approaches and make design recommendations to fit high-level business requirements Ability to manage activities with short due dates while still following established change control processes Excellent communication skills, verbal, written and presentation. Identified Subject Matter Expert within a technical area of expertise (for example, middleware, oracle, Microsoft, mobile, ERP, Java etc.)

Desirable

Understanding of project lifecycles Commitment to meeting deadlines Ability to prioritise and manage time effectively











####

How to apply (External)

Vacancy type: P

ermanent role, 35 hours per week, Hybrid working of 3 days in the office. We welcome applications from those seeking flexible or part time hours.

Location:

The Quadrant Milton Keynes

Closing date:

2nd October 2025

Interviews will take from:

13th October2025

Band & Salary:

4C 43,588 to 51,719 plus pay related benefitsWe are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.

At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment.

Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist - mark.powell4@networkrail.co.uk



























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