Job Description

Salary

Grade 9 - 40,476 - 44,711

Contractual hours

37

Basis

Open Ended

Package

Gateway Payment - 2,000

Job category/type

Trading Standards and Environmental Health

Job reference

REQAA6352

Job Title: Senior Trading Standards Officer (Business Compliance)

Directorate: Social Care, Housing and Public Protection

Service Area: Public Protection

Grade: 9

Reporting to: Lead Officer (Trading Standards)

Job Advert:

Senior Trading Standards Officer (Business Compliance)

Are you a motivated and experienced professional, ready to undertake a senior specialist role within our Trading Standards Team?



We're seeking a Senior Specialist to join our Trading Standards team, focusing on the business compliance portfolio, including metrology, product safety, used car sales, illegal tobacco and vapes, underage sales, counterfeiting, and intellectual property crime.



This is an excellent opportunity to combine your technical expertise with leadership responsibilities to make a real impact.

Key responsibilities of the role:

Ensure the effective delivery of Trading Standards (Business Compliance) services across Pembrokeshire, in accordance with relevant legislation and guidance. Collaborate with the Lead Officer (Trading Standards) to shape priorities, coordinate activities, and ensure objectives are met. Provide technical advice, supervise enforcement activities, and support colleagues to ensure high-quality, consistent service delivery. Build partnerships with government bodies and enforcement agencies to deliver impactful trading standards initiatives. Maintain expertise in relevant legislation and policies, contributing to the development of procedures, work plans, and staff training. Act as a leader within the team, guiding inspections, and driving continuous improvement. Receive and respond to referrals from other enforcement authorities. Investigate complaints and incidents, ensuring appropriate actions and legal reviews. Conduct proactive inspections and follow-up visits. Engage in Primary Authority Partnership activities. To respond to applications made under the Licensing Act 2003, as a 'responsible authority'.



Please refer to the job description for full details of the role.

About You

Qualification:

You must hold one of the following qualifications:
CTSI Trading Standards Practitioner Diploma (Trading Standards Advanced Practitioner and Chartered Status desirable). Diploma in Trading Standards (DTS) or equivalent, or Degree in Trading Standards or equivalent, including Metrology, or Diploma in Consumer Affairs and Trading Standards (DCATS) including Metrology

Essential Experience and Skills:

Significant experience working in a trading standards regulatory role, employing a range of formal enforcement tools up to and including formal investigations and the preparation of files of evidence in support of prosecution. Strong IT proficiency, analytical abilities, and the confidence to enforce legal standards tactfully. A full valid driving licence and access to a vehicle for business purposes are essential. Welsh language skills are desirable.

Job Working Environment:

The role will involve working at a variety of locations including site visits to businesses around Pembrokeshire and occasionally out of County. You may occasionally be required to work outside regular office hours to ensure the effective fulfillment of the Authority's responsibilities and deliver a high standard of service to customers.

Key Working Conditions:

An element of work may be undertaken from home, in accordance with corporate hybrid working arrangements. Engage directly with businesses and locations through on-site inspections and investigations. Be prepared to occasionally encounter challenging environments, such as cold temperatures, exposure to animals, or noisy and dirty settings. Manage occasional confrontational situations with professionalism, as the role may involve dealing with potentially aggressive individuals. Flexibility is essential; some tasks may require working outside of standard office hours to meet the needs of the Authority and provide exceptional service to our customers.

Employee Benefits:

As well as offering the opportunity to live, work and enjoy a beautiful part of the country, we offer a comprehensive range of employee benefits, which include:


Competitive salary, fair and transparent pay structure, and nationally agreed annual pay awards. An additional 'Gateway Payment' of 2,000 (as outlined in the Pay Structure Maintenance Policy s.4.3)*
Generous annual leave entitlement of 26 working days paid leave per year - rising to 31 days after 5 years' continuous service (pro rata) 8 additional public holidays (pro rata) Additional Annual Leave Purchase Scheme Employee Volunteering Scheme with up to three days paid time off to volunteer Excellent Local Government Pension Scheme membership (career average defined benefit pension scheme), with 17.7% employer contribution for 2023/24. Wide and supportive range of Occupational Health, Safety and Wellbeing resources, including a professional in-house occupational health service Extensive learning resources to support career development Career growth pathways Generous occupational Maternity and Paternity pay plans, in excess of statutory benefits Salary Sacrifice Car and Cycle Schemes Access to a wide range of discounts and offers Occupational Sick Pay (dependent on length of service) Flexible working and smarter working opportunities Relocation package for eligible candidates.

Why Join Us?

You'll enjoy a varied and impactful role, working across diverse locations in a beautiful region. We support professional development and offer the opportunity to make a real difference in consumer protection and business compliance.

Are you ready take the next step in your Trading Standards career? Apply today!

'Working together, improving lives'

Please refer to the job description above for more details on this vacancy and the person specification.

Employment Checks

Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting https://www.cifas.org.uk/fpn.



Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy.

Safeguarding

Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties.



This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council.

Support & Additional Info

Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing hrsystemsteam@pembrokeshire.gov.uk. Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing Recruit@pembrokeshire.gov.uk. Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2023. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.

Welsh language skills are desirable.

Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.