Job Description

Job Introduction

We are currently look for a Workshop Administrator to join the Lister Wilder family at our branch in Ashford, Kent. If you have experience of working in a car dealership, garage or service department and are looking to take the next step in your career, we would love to hear from you and if you have an interest in groundcare and construction machinery, even better!

Our branch in Ashford is one of the busiest branches within our group and we are now looking for a someone to support the administrative function of the workshop alongside our Workshop Coordinator and Service Manager.

It's important that you have excellent customer service skills and are comfortable in front of the customer as you would be speaking to them about their service, repair or warranty work. Systems training will be provided

The key responsibilities involve:

Service department reception duties such as answering service calls and dealing with customers in a friendly and professional manner. Administrative tasks such as timesheets, raising job cards, and ensuring the system us up to date and accurate. Duties as delegated by the Workshop Coordinator and Service Manager.

The Ideal Candidate

A team player who can work well under pressure, is highly organised and can maintain calmness during busy periods. A great communicator with exceptional customer service skills. Comfortable using a range of IT systems with a willingness to learn new systems. Strong attention to detail, able to use your own initiative and excellent problem-solving skills. Due to location of the branch, must have own transport

Package Description

As a Workshop Administrator, you will be part of our welcoming and supportive team. You will become a valued member of team, receiving access to exclusive rewards and benefits including:

Company bonus scheme where we aim to provide bonus payments throughout the year reflective of how the business is performing and the wider economic situation. Company pension scheme Life Assurance of 25,000 Up to 26 days annual leave plus all Bank Holidays. You will start on 23 days and this will increase with service. Membership of Network Benefits, giving you access to discounts on everyday purchases like grocery shopping and clothing retailers as well as holidays and days out. Access to our Employee Assistance Programme offering help with your mental and physical wellbeing when you need it along with a host of other support, including financial and legal advice services and counselling. Enhanced Sickness pay based on length of service. Cycle to work scheme. Free mortgage and home buying advice. Social events with your team and the whole Lister Wilder family. Extensive company training.

About The Company

Established in 1947, Lister Wilder is proud to remain a wholly owned family business committed to providing an unparalleled end-to-end service for all machinery and equipment needs in Agriculture, Groundcare, Construction and Arboriculture.

A friendly, family business that's home to some of the UK's finest machinery franchises (we are the UK's largest Kubota Dealership) and all supported by the most knowledgeable Sales, Parts and Service teams in the country.

We like to think we live up to our reputation as an award-winning, professional machinery and service provider. We believe this boils down to our dedicated team of almost 200 people who always go the extra mile to deliver, our experience that stretches over 70 years and our extensive product portfolio.

As members of the Armed Forces Covenant, we are proud to support and welcome applications from service leavers, ex-military personnel and forces family members.

About Your Application

Sometimes our roles can be very popular, and therefore we reserve the right to close applications earlier than the date shown. If you're keen to join our team, we'd love to hear from you as soon as possible.

By applying for this job, we'll need to gather information about you. If you would like to know more about how we use your information, please review the privacy policy on our website.

Note for Recruitment Agencies

Thank you for your interest in working with us however, for most of our vacancies we are able to cover our recruitment needs in-house. If you would like to submit your information, please email careers@listerwilder.co.ukand we will be in touch if assistance is required.

Job Type: Full-time

Pay: 26,000.00-27,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay
Schedule:

8 hour shift
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: ASH-WSAdmin0625