Job Description

Working Hours:

Monday - Friday No weekends or Bank Holidays Full Time - 40hrs per week Part time 16 hours plus Salary 24960 - 33280 - Pro rata for part time

Benefits

Competitive salary

Company pension scheme

Staff discounts

Free on-site parking

Genuine career progression opportunities in a supportive, family-run environment

On site training & ongoing support

Why Join Us?

We're not just a garage - we're a long-standing, family-run business in Penygroes that invests in people. At GP Motors, our service advisors are the backbone of our operation, and we're dedicated to helping every team member reach their full potential.

Your Day to Day

Provide a friendly and professional front-of-house experience Manage customer enquiries via phone, email, and in person Book jobs, organise workshop schedules, and keep things running efficiently Communicate clearly with customers about repairs and obtain approvals Order parts and manage stock to support the technicians Deliver high-quality customer service in a fast-paced setting

What You Will Bring

Essential

Confident using computers, phones, and booking systems Excellent communication & organisational skills with attention to detail A professional & friendly, can-do attitude Fluent in Welsh & English

Desirable

Customer service experience Automotive or garage experience GCSE grade A - D

Oriau Gwaith:

Dydd Llun - Dydd Gwener Dim penwythnosau nac Yngl?n a Gwyliau Banc Amser Llawn - 40 awr yr wythnos Rhan Amser - 16+ awr yr wythnos

Manteision

Cyflog cystadleuol Cynllun pensiwn cwmni Gostyngiadau i staff Parcio ar y safle am ddim Cyfleoedd datblygu gyrfa go iawn mewn amgylchedd cefnogol a rheolir gan deulu Hyfforddiant ar y safle a chymorth parhaus

Pam Ymuno a Ni?

Nid dim ond garej ydym - rydym yn fusnes teuluol sefydledig ym Mhencraig sydd yn buddsoddi mewn pobl. Yn GP Motors, mae ein cynghorwyr gwasanaeth yn gefnogaeth i'n gweithrediad, ac rydym yn ymroddedig i helpu pob aelod o'r tim i gyrraedd eu potensial llawn.

Dy Ddydd i Ddydd

Darparu profiad croesawgar a phroffesiynol i'r cwsmeriaid Rheoli ymholiadau cwsmeriaid trwy ffon, e-bost, ac wyneb yn wyneb Llywio apwyntiadau, trefnu amserlenni gweithdy, a cadw pethau'n rhedeg yn effeithlon Cyfathrebu yn glir a chwsmeriaid ynghylch atgyweiriadau a chael eu cymeradwyaeth Archebu rhannau a rheoli stoc i gefnogi'r technegwyr Darparu gwasanaeth cwsmer o ansawdd uchel mewn amgylchedd cyflym

Beth fyddwch chi'n ei Ddod a

Hanfodol

Hyderus wrth ddefnyddio cyfrifiaduron, ffonau, a systemau archebu Sgiliau cyfathrebu a threfnu rhagorol gyda sylw manwl Agwedd broffesiynol a chyfeillgar, gyda gallu i weithredu Rhugl yn Gymraeg ac yn Saesneg

Dymunol

Profiad mewn gwasanaeth cwsmer Profiad mewn modurol neu garej Gradd TGAU A - D
Job Types: Full-time, Part-time

Pay: 24,960.00-33,280.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking
Work Location: In person