Service Advisor

Winchester, United Kingdom

https://www.mncjobs.co.uk/company/michael-page

Apply Now

Job Description

We are seeking a Service Advisor to join a reputable team in the retail industry, based in Winchester. The role involves providing exceptional customer service while managing client inquiries and ensuring efficient service delivery.

Act as the first point of contact for customers, handling enquiries and bookings professionally.
Provide accurate information on services and timelines to clients.
Coordinate with internal teams to ensure timely completion of services.
Maintain and update customer records efficiently.
Handle customer payments and ensure accurate billing processes.
Promote additional services and products to customers as appropriate.
Monitor and follow up on customer satisfaction post-service.
Adhere to company policies and procedures to maintain service standards.

Immediate Start!Paying 28,000 With Commission On Top

Previous experience in a customer-facing role, preferably within the automotive industry.
Strong organisational and administrative skills.
Proficiency in computer systems and software relevant to the role.
Excellent communication and interpersonal abilities.
A proactive approach to problem-solving and customer service.
Capability to manage multiple tasks and prioritise workloads effectively.
A professional attitude and attention to detail.

The employer is a well-established organisation within the retail sector, known for its commitment to quality service and customer satisfaction. This company fosters a professional and supportive environment for its employees.