Service Coordinator (1 Year Fixed Term Contract)
Chelmsford, Essex, United Kingdom
Job Description
Service Coordinator (1-year fixed term contract)
\xc2\xa328,000 - \xc2\xa330,000 per annum
Chelmsford, Essex
Monday to Friday, 8am - 4:30pm
*Must drive due to location*
An exciting opportunity has arisen within a well-established facilities management company for a Service Coordinator on a 1-year fixed term contract. This is a very busy role, so you must be able to use your initiative and be very proactive.
Duties:
- Planning of day-to-day work activities for a team of field engineers.
- Provide administrative support for the field engineers.
- Report on field activities where required.
- Manage CRM and ensure it is always up to date.
- Raise, issue and follow-up on quotes; creating POs and ordering required parts as required.
- Issue task critical forms, permits and risk assessments to enable site work.
- Communicate with customers and field teams via phone and email.
- Support the welfare of the field team members under the guidance of the Customer Services Manager and Service Operations Manager.
- Liaise with the Technical Support Manager and the Field Managers regarding field activities.
- Work with the Service Delivery Unit (SDU) team to effect efficient job planning.
- Report on KPIs as required by the SDU management.
- Liaise with facility and construction site managers to support field activities.
- Actively contribute towards safety improvements where relevant.
- Ad hoc duties as requested by Customer Services Manager.
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Job Detail
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Job IdJD2983811
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:£28000 - 30000 per year
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Employment StatusPermanent
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Job LocationChelmsford, Essex, United Kingdom
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EducationNot mentioned