Job Description

Job Overview

We are seeking a dedicated and proactive Service Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by effectively managing relationships and coordinating various programmes. This position requires strong administrative skills, the ability to supervise staff, and a commitment to delivering exceptional service.

Responsibilities

Providing the main point of contact for a small team of engineers, scheduling maintenances across Northern Ireland. Proactively organise and schedule appointments and meetings to ensure effective diary management and optimal use of time with your team, customers & suppliers Deliver comprehensive updates to the team during weekly and monthly meetings, showcasing departmental progress and insights Keep customers informed of service timelines. Maintain and enhance our work management software, Fieldmotion with up-to-date contact lists, ensuring seamless communication across the team. Provide administrative support by maintaining accurate records, preparing reports, and managing documentation. Collaborate closely with on-site and field technicians and management to gather timely updates, enhancing team efficiency and responsiveness Embrace additional admin responsibilities as assigned.

Experience

Proven experience in a similar role is essential. Strong people skills, with the ability to build rapport with diverse individuals. Strong time-management skills, ability to multitask and prioritise own workload Aptitude for learning new software and systems Excellent organisational skills, ability to use own initiative and a keen attention to detail. Sound working knowledge of Microsoft Office programmes
If you are an enthusiastic individual with a passion for service coordination and possess the necessary skills, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: 23,000.00-27,000.00 per year

Benefits:

Company car Company events Life insurance Referral programme
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Reference ID: Service Co-Ordinator, Banbridge