Job Description

Hi-Tech Property Services are an experienced and successful building, maintenance and refurbishment company with a substantial and growing customer base. As a leading provider of property management and construction services we are dedicated to maintaining the highest standards of safety, quality and professionalism to deliver exceptional customer services.

We are now seeking an organised and proactive Service Coordinator to join our team at Head Office in Fareham.

In this role, you will provide vital administrative and coordination support to both our office and field operations, working closely with the Service Delivery team. You will help manage the smooth delivery of our planned maintenance, responsive repair contracts, and mechanical & electrical services across a broad customer base, including Local Authority, Healthcare and Hospitality sectors.

Key Responsibilities:

Generate purchase orders and contracts as required. Assist with general office procedures and functions. Coordinate the assignment and scheduling of subcontractor jobs. Update internal systems with job progress and completion data. Manage and schedule all department PPM (Planned Preventative Maintenance) works. Raise quotation requests for customer approval. Generate and issue customer invoices. Provide excellent customer service, ownership and professional communication with customers, suppliers, and colleagues. Support the Service Delivery team in managing the delivery of planned and responsive repairs, and M&E services across the full customer base. Be flexible and proactive, assisting your manager, team and customers with a variety of tasks related to the role.
Qualifications & Experience:

Previous experience in a similar coordination, administration or service delivery role (preferred but not essential). Strong written and verbal communication skills. Excellent customer service and customer relationship skills. Strong organisational and planning skills, able to prioritise and manage multiple tasks effectively. Good attention to detail, works accurately and efficiently. Strong IT skills, good working knowledge of Microsoft Word, Excel and Outlook. Demonstrates a strong drive to complete tasks and support the wider team.
You will play a key role in maintaining accurate records, scheduling works, managing PPM/Compliance activities, liaising with suppliers and customers, and ensuring invoices are produced in a timely and accurate manner.

This is an ideal opportunity for someone with strong organisational skills, attention to detail, and a flexible, team-oriented approach.

Job Type: Full-time

Pay: 25,400.00 per year

Benefits:

Company pension Free parking On-site parking
Language:

English (preferred)
Work Location: In person