Service Coordinator
Job Description
Thomas Plant Hire Ltd has an opportunity for a Service Co-Ordinator to join our Service and breakdown team at our Widnes based service office.
This is a brilliant opportunity to join a family owned & run company that has successfully grown nationwide and continues to grow rapidly.
Do you have a positive and enthusiastic attitude?
Could you complete a variety of tasks & satisfy the demands of a busy plant hire depot?
Do you have a good eye for detail?
Do you have very high work standards with excellent customer service skills
To be successful in the role our ideal candidate will come from a plant hire or machinery background with previous mechanical knowledge, however full training for the right candidate will be given.
Duties to include but not limited to:
First point of contact for customers via phone and email Orchestrate the daily movements of both in house service team members & sub-contractors Make arrangements with the supply chain for warranty repairs To support service role in administration and customer service administrative duties liaise with customers with any changes to the repair plan should the need arise in order to maintain good communication throughout the duration Confirming completion of breakdowns raised or follow up with subsequent repair requirements
Essential Skills:
Experience in previous service roles
Previous Mechanical Experience (Desirable)
Computer Literate
Able to log and document work carried out.
Good communications skills both written and verbal.
Good team player
Reliable
Self-motivated
Benefits:
Working Hours: Mon to Friday.
Competitive rates of pay.
Yearly company appraisals
28 days' holiday including Bank Holidays.
Permanent Contract
Job Types: Full-time, Permanent
Pay: 27,000.00-35,000.00 per year
Benefits:
Casual dress On-site parking
Schedule:
Day shift Monday to Friday
Experience:
Service Role : 3 years (preferred)
Work Location: In person
Reference ID: Service Coordinator
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Job Detail
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Job IdJD3277061
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWidnes, ENG, GB, United Kingdom
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EducationNot mentioned