Job Description

Service Lead - Home Care

Location:

Perth and Kinross

Salary:

30,000

37 hours per week

At

InverCare

, we're more than just a care provider -- we're a community dedicated to making every day brighter for the people we support. From dementia care to end-of-life support, we're proud to deliver compassionate, high-quality services that help people live with dignity and independence.

We're now looking for a

Service Lead

to join our passionate team. Reporting to the Service Manager, you'll play a key role in guiding our staff, supporting service users, and ensuring our care services run smoothly every single day.

What you'll do

Lead, inspire, and support a team of coordinators, senior support staff, and admin colleagues. Work closely with the Service Manager to keep operations running safely and effectively. Champion quality care by ensuring compliance with Care Inspectorate and local authority standards. Recruit, train, and mentor staff to help them reach their potential. Handle budgeting, invoicing, and payroll alongside service delivery. Be a point of support for staff and families -- including on-call cover at weekends. Drive continuous improvement to make our service the best it can be.

What you'll bring

Supervisory or management experience in the care sector. SVQ Level 3 in Social Services and Healthcare (or working towards). Leadership and Management Award (or working towards). A full driving licence & PVG membership. Great communication, organisation, and problem-solving skills. Above all: kindness, patience, and a commitment to making a difference.

What you'll get

A competitive salary Pension scheme & mileage allowance Generous annual leave Maternity & paternity pay Staff recognition awards Full training and professional development opportunities A welcoming, supportive team that values your contribution
Ready to take the next step in your care career? Join a team that puts people first -- where your leadership helps shape lives, every day.

Apply now and become part of something truly meaningful.

- Service Lead

This organisation is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

About Us

InverCare is a leading Home Care provider delivering high-quality Care and Support Services across Scotland, 7 days a week. We support individuals with physical disabilities, dementia, general frailty, learning difficulties, palliative and end-of-life care. Our mission is to provide a service of excellence in the community.

About the Role

We are seeking a motivated and compassionate

Service Lead

to support the efficient operational management of our home care service. Reporting directly to the

Service Manager

, you will provide day-to-day leadership to ensure safe, effective, and high-quality service delivery. The role involves managing administrative staff, care coordinators, senior home support workers, and home care assessors, while liaising with stakeholders and customers to maintain strong partnerships.

Key Responsibilities

Support the Service Manager in the legal and ethical running of the service. Ensure compliance with Care Inspectorate, local authority, and company standards. Work within agreed budgets and assist with financial processes such as invoicing and payroll. Oversee recruitment, induction, training, supervision, and development of staff. Provide leadership in quality assurance, complaints handling, and Duty of Candour concerns. Prepare management reports as required. Support health and safety practices across all workplaces, vehicles, and offices. Assist in developing and maintaining effective assessment, care planning, and review systems. Liaise with external stakeholders and agencies to ensure integrated services. Participate in the on-call rota, including weekends, to provide operational support. Act up for the Service Manager in their absence. Contribute to the reviewing and updating of company policies and procedures.

Person Specification

Essential

Proven supervisory or management experience in the care profession. Minimum SVQ Level 3 in Social Services and Healthcare (or working towards). Full driving licence. PVG membership. Excellent communication (verbal and written), planning, and organisational skills. Strong knowledge of Care Standards and regulatory requirements. Ability to manage staff performance, budgets, and service delivery effectively. Calm, adaptable, empathetic, and resilient under pressure.

Desirable

Experience in business or service management. Financial management skills. Experience liaising with regulatory bodies and local authorities.

Benefits

Competitive salary: 30,000 Annual leave entitlement Pension scheme Maternity and paternity pay Mileage allowance Full training and ongoing professional development Staff recognition awards Supportive and dedicated team culture
Job Type: Full-time

Pay: 30,000.00 per year

Application question(s):

Do you have access to your own car? Do you have more than 6 months on your visa?
Experience:

care: 1 year (preferred)
Licence/Certification:

Full UK Driving Licence (preferred)
Work Location: In person