Job Description

Service Lead

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Swadlincote

Full-Time, 39 hours per week

Competitive salary: 26,294.05 per year

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Make a Real Difference Every Day

Are you passionate about empowering people with learning disabilities and autism to live fulfilling, independent lives? At Real Life Options, we have an exciting opportunity for a Service Lead to join our team in Swadlincote.


You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan.


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What You'll Be Doing

Reporting to the Deputy Manager, you'll:


Lead and oversee daily operations across multiple services Support individuals to achieve personal goals and live valued lives in their community Supervise staff, complete rotas, and provide induction as well as ongoing coaching and guidance Attend and contribute to service user reviews and team meetings Manage and update support plans and risk assessments Complete audits (medication, finances, health and safety) Ensure safeguarding and quality standards are met Deliver hands-on support when needed, covering shifts including evenings and weekends Contribute to effective budgetary management of the service
You'll split your time approximately

80% on-shift and 20% on administrative tasks

- with flexibility to adapt as service needs change.

You will need to be flexible and able to work various shift patterns including evenings, weekends and also cover sleepovers

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About You

We're looking for someone who is passionate, committed, and ready to lead by example. Ideally, you'll bring:


? A Level 2 qualification in Health & Social Care (essential)

? Experience leading or mentoring a team (desirable)

? A valid driver's licence (desirable)

? A person-centred approach to care

? A solid understanding of learning disabilities, autism, and complex needs


If you can say "yes" to

6 or more

of the following, we'd love to hear from you:


Honest

Caring

Flexible

Reliable

Inclusive

Passionate

Good Communicator

Self-Motivated

Strong Values


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Why Join Real Life Options?

We're a registered charity with a big heart. When you work with us, you're not just starting a job--you're starting a journey where

your work truly matters

.

We offer a wide range of benefits including:

28 days paid holiday (pro-rata)

Accredited training and development opportunities

Employer contributory pension scheme

Health Cash Plan (covering dental, optical, physio & more)

10,000 Life Assurance cover

Employee Assistance Programme (24/7 support including counselling)

Discounts on shopping, gym memberships & more via Reward Gateway

Cycle to Work Scheme

Financial wellbeing tools

Refer-a-Friend bonus

Regular staff recognition initiatives


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Our Values

At Real Life Options, we live by our core values:

Respect - Honesty - Responsibility - Excellence

We're proud to be an inclusive, equal opportunities employer that values and celebrates diversity. We welcome applications from all backgrounds and can make adjustments throughout our recruitment process to support individual needs.


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Ready to Join Us?

If you're ready to take the next step in your care career and make a lasting impact, apply today. Help us create real opportunities and brighter futures for the people we support.


Please ensure you check your email (including junk/spam folders) for updates on your application.