Job Description

Royal Voluntary Service

has an opportunity available for a

SERVICE MANAGER

to join our team.You will join us on a

full-time

,

fixed-term basis until 31 March 2026

, and in return, you will receive a salary of

28,043 per annum.

About the SERVICE MANAGER role:

We are recruiting a Service Manager to be based at our Cornhill Community Centre.

The purpose of the Service Manager is to take responsibility, manage and lead the Cornhill Community Centre staff and volunteers, whilst managing the provision of activities within the community centre setting, enabling clients to have access to the full centre. This role includes the day-to-day management of the centre, staff management, recruitment, training and support of volunteers, networking with key stakeholders, activities are delivered and growth of the centre, in line with Royal Voluntary Service Vision and Core Values to achieve key performance targets.


You will also manage the day-to-day maintenance and management of the building. Ensure all activities are delivered in line with any service level agreement to achieve key performance targets of the Contract, in line with the Standard Operating Guide of the Commissioned Services Operating Model and in line with Royal Voluntary Service and Health and Safety standards and policies and to ensure more people are enabled to Volunteer and that the outcomes remain person centred.

Hours:

35 hours, Monday to Friday

Benefits

26 days' holiday (pro rata) plus paid statutory Bank Holidays (pro rata) Ten weeks' company sick pay following successful completion of probation A great pension scheme 2 x Salary Death in Service Benefit, subject to qualification Enhanced Family Leave schemes An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online A 24-hour doctor line, financial support with dental/optical and other therapies A free and confidential employee assistance programme with up to six face-to-face sessions counselling included Extensive online and on the job training to ensure you will succeed in your role Opportunities to discuss flexible working Opportunities to develop new skills and progress your career The chance to make a positive, lasting impact that changes lives, communities and society

What you'll bring as our

SERVICE MANAGER:

Knowledge


Knowledge and understanding of the needs of the community, local steering groups, any associated groups. Commercially aware and able to build on income associated with minibus hire to the wider community. Ability to read between the lines of what you are being told to get to the heart of what matters to a client Ability to act on own initiative within agreed parameters.

Skills


Excellent communication and listening skills Good organisation and facilitation skills Ability to build networks across the area and work in partnership with other Third Sector Organisations in the area. Ability to review and create new volunteer roles to meet the needs of the service and grow volunteering opportunities. A valid driving license and access to a vehicle with business insurance (mileage paid / reimbursed)

Experience


Experience of working with people who are lonely or isolated and may be vulnerable Experience of managing volunteers and their needs Leadership and Direct line management responsibilities for local staff teams including regular objective setting and monitoring. Ability to proficiently use standard IT systems - Microsoft Office/Word/Excel, client database entry and management.

Please refer to the role profile available to view on this vacancy for full details of this opportunity.


If you feel have the skills and experience to become our

SERVICE MANAGER

please click '

apply'

today, we'd love to hear from you!

If you are successful with your application the role will be subject to satisfactory DBS/PVG check

.


The closing date for this role is

7 July 2025

. However, we reserve the right to close this vacancy early should sufficient applications be received.


At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.


Join Royal Voluntary Service and together we can change lives, change communities and change society.