Job Description

This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council.

Salary range: 59,739 - 63,159 . inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time

Lead the way in delivering fair, efficient, and customer-focused financial assessments that support Brent's diverse community.

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.


The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

We are seeking a highly skilled and strategically minded Service Manager to lead Brent Council's Financial Assessments service. This pivotal role is responsible for overseeing the delivery of accurate, timely, and customer-focused financial assessments that support adult social care and other statutory services.


You will manage a team of Team Leaders, ensuring compliance with legislation and council policies, while driving continuous improvement and operational efficiency. The post holder will play a key role in shaping service delivery, implementing digital solutions, and using data to inform decision-making and performance monitoring.


This is an exciting opportunity to contribute to Brent's transformation agenda by enhancing financial transparency, supporting vulnerable residents, and ensuring the sustainability of council services.

The Person

We are looking for a confident and experienced leader with a strong understanding of financial assessment processes within Housing Benefits Council tax Support and Council Tax. Knowledge and understanding of the Adult social care-Financial Assessments, Appointee/Deputy functions and Independent Travel team are desirable.


You will be analytical, detail-oriented, and committed to delivering high-quality services that meet statutory requirements and support vulnerable residents.

The ideal candidate will demonstrate:

Proven experience in managing financial assessment or income-related services in a local authority or similar setting. Strong leadership and people management skills, with the ability to motivate and develop teams. Excellent understanding of relevant legislation, policies, and procedures. Ability to interpret complex financial information and use data to drive service improvements. A collaborative approach to working with internal and external stakeholders. High standards of integrity, professionalism and compliance. A proactive mindset with the ability to manage change and deliver results in a fast-paced environment Embrace the Council's Change portfolio and its values in all interactions

Closing date:

31 August 2025 (23:59)

Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding 'internal only' roles to external candidates may lead to disciplinary action being taken.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.


We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.


The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here .
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@brent.gov.uk