Job Description

We have an exciting opportunity for a Service Manager to join our Supported Living Services in Haverhill and Glemsford. This is on a permanent part time basis (30 hours per week). You will be part of our small friendly team based from our offices in Bury St Edmunds. You will not hold the registration for the services but will be responsible for the day to day operation of the services. Your role will include ensuring your services meet regulatory standards and provide the best quality of life for the people who live there.

Ideally we are seeking a candidate who can work over 4 days. We are a flexible employer and we can plan your working days to suit you - although we would expect a significant proportion to be within the hours of 9-5 so that you are able to liaise with key people linked to the services e.g. GPs, social work teams, specialist health providers.

Mencap delivers high quality personalised support to people with a learning disability and their families. Leading dedicated teams of Support Workers, we are looking for an energetic and confident Service Manager.

Reporting to the Area Operations Manager, you\'ll be accountable for the people management and development across the service teams. This is a key role in guaranteeing the quality of our service delivery and ensuring that we are always improving. As our lead contact in this area and you will be self-motivated and determined, you should have a passion for positive change and the confidence to make difficult decisions under pressure.

Have you thought about working for Mencap?

Mencap is a leader in providing excellent support to people with a learning disability. Our vision is a world where people with a learning disability are valued equally, listened to and included.

Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. To find out a bit more about what life as a Support Worker is like, please to watch a short video.

With us, it\'s never \'just a job\'. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay. to find out more about our Mencap benefits.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit .

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Mencap are strongly encouraging all our colleagues to have the Covid-19 vaccine as a way to help protect each other and the people we support.

No two days are ever the same, sometimes they may be challenging but they will always positive so click apply now to be considered!

*All roles are subject to an enhanced DBS check and suitable references. Job ID: 29306

Benefits

As well as knowing that what we do is making a positive difference to people\'s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service-related sick pay when 6-month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don\'t join the Plan you start, you will be auto enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long-term sickness
• Loans for debt consolidation, bikes, computers, and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C\'s apply based on contract

About Mencap

Strong leadership is key to the success of our services. We have developed an exciting leadership approach at Mencap that we call Our Leadership Way. We want to recruit leaders who can demonstrate they have the potential to excel within this framework. In return, we are committed to developing your potential even further.

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader, and activist.

You\'ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you\'ll get back so much more. With us, it is never \'just a job\'.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

Mencap