Service Manager

Nuneaton, ENG, GB, United Kingdom

Job Description

Salary:

Competitive + benefits

Company Overview



The Dare2Dream Foundation is dedicated to providing tailored therapeutic mental health support and alternative education for vulnerable children and young people. Our mission is to strengthen mental health and broaden life opportunities for those facing significant challenges.

Summary



Are you ready to lead with heart, drive change, and empower a generation? At The Dare2Dream Foundation, we're on a mission to transform the lives of children and young people through tailored social and emotional support -- and we need YOU to help us make it happen.

We're looking for an experienced and passionate Service Manager to lead our regional teams, champion safeguarding and wellbeing, and ensure our services consistently deliver outstanding outcomes across multiple counties. This is your opportunity to shape a growing organisation that puts people first.

How To Apply:



To be considered for the Service Manager role, please submit your application via Indeed. You can request an Application Form, Child Disclosure Form, and the full by emailing

HR@thedare2dreamfoundation.org.uk

. Once completed, please return the forms to us to complete your application.

What You'll Do:



Lead and manage Regional SEND Coordinators across various counties. Ensure our service remains exceptional, safe, and focused on achieving the best possible outcomes. Oversee safeguarding procedures and champion child protection in every region. Drive innovation, streamline operations, and continuously improve quality and impact. Collaborate with schools, local authorities, families and partners to enhance our support network. Mentor and train your team to grow into the leaders of tomorrow.

What You Bring:



Proven leadership and line management experience. A background in SEND, safeguarding, and working with children and young people. A strong grasp of the Children and Families Act and Education Health and Care Plans. A heart for vulnerable children and a head for high-level operational planning. Exceptional communication and relationship-building skills. Full UK driving licence and willingness to travel across regions.

Responsibilities



Oversee the daily operations of service delivery to ensure high-quality support for clients. Manage and train staff to provide exceptional customer service and maintain program standards. Develop strategies to enhance service offerings based on client feedback and needs. Monitor program effectiveness and implement improvements as necessary. Collaborate with other departments to align services with organizational goals. Maintain accurate records of service delivery and client interactions.

Safeguarding and Child Protection



Oversee safeguarding across all counties - ensure that policies and procedures are complied with and to contribute to any necessary reviews as required To complete regular safeguarding training and update to Designated Safeguarding Training as required. Ensure regional consistency of reporting procedures to ensure the child's/young person's welfare is always paramount. To report Safeguarding concerns as per the policy. Lead on implementation and development of policy / procedure that ensures the health and safety of all service users and staff

Requirements



Proven experience in a managerial role, preferably within a non-profit or social services environment. Strong customer service skills with a commitment to supporting vulnerable populations. Excellent communication and interpersonal skills. Ability to manage multiple tasks effectively in a fast-paced environment. Experience in cash handling and basic financial management is a plus.

What's in it for you?



Access to over 9,000 perks & benefits through Perkbox (including freebies!) Highly competitive salary Annual salary review Annual holiday allocation of 23 days plus 8 bank holidays (based on full-time hours) Fully funded training and personal development Provision of mobile phones and any other IT hardware you require The support of experienced and highly qualified colleagues Competitive pension scheme The knowledge that you are contributing to the mental well-being of the local community On the job training and an investment in your talent A chance to climb the ladder within the company

Why Work With Us?



At The Dare2Dream Foundation, we don't just offer services -- we offer hope, guidance, and a brighter future. If you're motivated by meaningful impact and want to be part of a supportive, dynamic organisation that values creativity, collaboration, and compassion, then we want to hear from you.

Job Types: Full-time, Permanent

Benefits:

Company pension Referral programme
Schedule:

Monday to Friday No weekends
Work Location: In person

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Job Detail

  • Job Id
    JD3403787
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nuneaton, ENG, GB, United Kingdom
  • Education
    Not mentioned