Job Description

Position:

Semi-Independent living service manager

Responsible for

: Young person residential support workers

Responsible to:

CEO

Salary: 35,000-40,000

Contract type:

Full time 40 hours per week (Monday-Friday)

The Company's aims and objectives

Orsa Housing provides high-quality, supported accommodation for young people aged 16 to 18 across the West Midlands. Our primary objective is to offer a safe, supportive, and empowering environment where young people can develop the skills and confidence necessary to transition successfully into independent adulthood.

Orsa Housing is committed to supporting young people to achieve positive outcomes in all areas of their lives.

Our core aims are:

To provide safe and stable accommodation tailored to the individual needs of each young person. To support young people in developing the life skills necessary for independent living, including budgeting, cooking, and managing responsibilities. To promote educational engagement, vocational training, and employment opportunities to help young people reach their potential. To foster positive relationships and social connections within the community. To support young people's physical, mental, and emotional well-being through holistic and person-centred care. To offer a trauma-informed, restorative approach that helps young people manage their behaviour, make informed choices, and take responsibility for their actions. To ensure the voice of each young person is heard and respected, promoting their rights, autonomy, and participation in decisions affecting their care.
The ethos of Orsa Housing Is built on the following key values:

Respect and Dignity: We treat every young person with respect, honouring their dignity and individuality. Our support is tailored to the young person's needs, ensuring that their rights are upheld at all times. Empowerment: We believe in empowering young people to take control of their lives, make informed decisions, and gain confidence in their abilities. Inclusivity: Orsa Housing is committed to creating an inclusive environment where diversity is celebrated. We welcome young people from all backgrounds and provide support that is sensitive to cultural, religious, and personal needs. Collaboration: We value collaborative working between young people, staff, external professionals, and families, recognising that strong partnerships are crucial to successful outcomes. Accountability and Transparency: We are committed to providing a transparent service that is accountable to the young people we serve, their families, and other stakeholders. We actively seek feedback to improve our services.

Key responsibilities:

Ensure full compliance with OFSTED regulations for supported accommodation, The Children act 1989, including the quality standards, and all other relevant legal frame work.

Oversee all matters relating to child protection, ensuring adherence to safeguarding best practice.

Conduct regular compliance audits and ensure all services provisions are up to date with legislation and best practice.

Ensure operations meet the expectations outlined by OFSTED framework

Leadership and Team Management:

Provide strong leadership across all supported accommodation services, promoting a culture of excellence and continuous improvement

Coach and support workers to ensure high standards of care are maintained

Supervise and appraise staff, ensuring professional development through training, performance reviews and succession planning

Maintain open lines of communication with staff to create a collaborative support work environment that aligns with company values

Liaise with HR to recruit, train and retain high- preforming staff.

Oversee the daily operations using RMS solutions and company Cloud.

Service Delivery and Quality assurance:

Oversee the delivery of semi-independent supported accommodation services, ensuring the homes provide a caring, safe and welcoming environment for all residents.

Regularly evaluate service performance through quality assurance inspections, ensuring services consistently meet high standards.

Manage referrals and placements, working with local authorities and external agencies to maintain full occupancy across our homes.

Conduct service reviews and implement changes to enhance overall quality and effectiveness of the accommodation provision.

Actively manage and optimise referral processes to ensure effective placement of young people.

Take a hands on approach when necessary

External relationship and advocacy:

Develop and maintain strong relationships with local authorities, social services, police, education providers and other stakeholders.

Advocate for young people's access to community resources and ensure their voice is heard in shaping their care.

Represent Orsa Housing at public forums, promoting the organisation and our services.

Financial Management:

Work closely with the finance manager to manage the home resources effectively and ensure sustainability.

Qualifications and Skills required:

Essential:

Level 5 in Leadership for children and young people services( or equivalent)

Essential:

A minimum of three years' experience in managing semi- independent accommodation or children's home.

Essential:

In- depth knowledge of OFSTED regulations, safeguarding and child protection procedures.

Essential:

Proven track record in leadership, team management and service development.

Strong organisational, communication and interpersonal skills.

Ability to work effectively with multiple stakeholders, including Local authorities and social services.

Essential:

Full UK driving licence and access to your own vehicle.

Company Benefits:

Competitive salary depending on experience

Bonus related pay, based on referrals, full occupancy and expansion of service

RMS Solutions software

Flexibility working across multiple sites

Company laptop and Mobile phone provided

28 days Holiday

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Company pension On-site parking
Work Location: In person