Service Scheduler / Admin Assistant (full Time) Jun25
Job Description
Fire Safety Solutions NI is a market leading Fire Safety Company based in East Belfast. We provide businesses with Fire Safety Products and Services, keeping them Legally Compliant, Fully Insured and most importantly Safe from Fire. Due to the continued year on year growth of our business over the last 15 years we have a need to expand our successful team.
As part of our team you must be a good communicator with the highest regard for customer service. Technologies are a vital part of our business, so the ability to learn new skills and systems is essential. You will also need to be a keen and enthusiastic individual that can fit into a fast-paced office environment, willing to go the extra mile when required.
In return you will benefit from a competitive salary and significant bonus scheme.
Job Duties Include
- General office administration duties
- In bound phone call handling and appointment scheduling
- Generating, managing, updating and maintaining information on our CRM system - Insightly
- Out bound phone calls & emails to existing clients to schedule new and renewal services
- Data management on our bespoke Fire Risk Management System - FireSafetyNI.Net & FireScreen
Qualification / Experience / Requirements
- Must have good computer literacy (Microsoft Office & CRM Systems)
- Customer service skills and a strong verbal communicator
- Good written communication skills and experience using email systems
- English & Math`s GCSE grade `C` or above
- Good work ethic to attendance, time keeping and productiveness
- A quick learner who can follow written and verbal procedures in a fast paced office environment
- Organised, self-motivated and able to use initiative to prioritise tasks
- Experience with Social Media platforms like Linked In and Facebook
What we offer
/ Other Information
- A competitive salary
- Significant team bonus scheme
- Flexible working hours
- Friendly working environment and team culture
- Staff Uniform
- Opportunity for promotion
Job Types: Full-time, Permanent
Pay: From 13.00 per hour
Expected hours: 40 per week
Additional pay:
Yearly bonus
Benefits:
Company pension
Schedule:
Monday to Friday No weekends
Work Location: In person
Application deadline: 11/07/2025
Reference ID: Ref: RSUPP2506FT
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Job Detail
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Job IdJD3247707
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBelfast, NIR, GB, United Kingdom
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EducationNot mentioned