Job Description

###

Description

###

No day will be the same - here are some of the highlights

We have an exciting new opportunity for a Services Sales Administrator to join our expanding team. This is a brand-new role, putting you right at the heart of our bustling sales operations.

You'll be instrumental in keeping our Services Sales Team running like a well-oiled machine. Your day-to-day will involve the seamless and efficient handling of customer sales inquiries, generating quotes, processing orders with precision, and coordinating smoothly across our internal teams. Your efforts will directly contribute to delivering the exceptional service our customers have come to expect.

Responsibilities:

Handle customer sales enquiries*: handle enquiriesfor solar, heat pumps, and EV solutions, and prepare essential sales documentation (quotes, contracts).

Maintain accurate CRM:

maintainrecords for all sales activities and leads.

Project and Order Coordination:

resolve orderissues by liaising with operations,finance, and other internal teams.

Manage sales inboxes:

includingassign leads and ensure timely follow-ups on inquiries.

Generate sales performance:

reports and provide administrative support for service contracts and aftercare.


###

What you'll need to succeed

We're looking for someone with proven experience in a sales administration role, demonstrating strong attention to detail, and excellent communication skills. You'll need the ability to effectively manage multiple tasks and priorities and be proficient in CRM systems. Experience developing and applying Macros in Microsoft Excel and using Microsoft Publisher would be a significant advantage.

Essential

:Proven experience in a customer-focused or sales administration role. Strong attention to detail and organisational skills. Excellent communication, both written and verbal. Ability to manage multiple tasks and priorities effectively. Proficient in utilising CRM systems (Zoho CRM preferred but not essential)

Desirable

:
Experience in the renewable energy, utilities, or home services sector. Knowledge of solar PV, Battery Storage, EV charging, or heat pump systems. Interest in sustainability and the energy transition. Knowledge of the Microsoft Office suite of products; Microsoft Word, Microsoft Publisher and a good understanding of developing and applying Macros in Microsoft Excel.


###

Benefits you can rely on

?

Work-life Balance:

Work-life balance matters to us, so we've got your back.

Competitive Holiday Allowance :

Giving you time to rest, recharge, and enjoy life outside of work.

Employer-Contributed Pension

: We're planning for your future together with a solid pension scheme.

We're currently in an exciting period of growth and positive change, which includes a comprehensive review and update of our benefits package. We're committed to offering a competitive and supportive range of benefits for our team members.

Full details of what's on offer will be discussed during your conversations with our Talent Team as you progress through the recruitment process. We look forward to sharing more with you then!

Our Commitment

We're a Committed Member of Inclusive Employers and value people's differences - we recognise the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.


We promote work-life balance and flexibility through hybrid working, which combines both remote and office work. It provides our people with the opportunity to tailor their work schedules to suit their individual needs and preferences while maintaining productivity and engagement.###

About Good Energy

We're Good Energy. Our aim is to help one million homes and businesses to cut their carbon by 2025 - by becoming a one stop shop for everything green...

We supply truly

renewable electricity

sourced from over 2,500 independent British generators. We are the only home energy supplier that's a

Certified B Corporation

, and we are a

Which? Eco Provider

for Energy. We install

heat pumps

, an essential tool for getting homes off gas. We support customers to generate and store their own power, by installing

solar panels

and

battery storage

. We also develop

innovative tariffs

to pay small generators fairly for what they export; and to get households involved in balancing the grid too.

If you're ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, focused, and inclusive; then we want to hear from you. Let's power a cleaner, greener future together.

Find out more about what makes us different

here

.

Our Commitment

We're a Committed Member of Inclusive Employers and value people's differences - we recognise the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.

Where are we?

Our office is based in Chippenham, Wiltshire and is conveniently located near the train station, providing green travel options for travel, as well as fast connections to Bristol, Bath, Swindon and London. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges.

We promote work-life balance and flexibility through hybrid working, which combines both remote and office work. It provides our people with the opportunity to tailor their work schedules to suit their individual needs and preferences while maintaining productivity and engagement.