We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our shop, providing excellent customer service, and maintaining an organised and welcoming environment. This position is perfect for individuals who enjoy working in a dynamic setting and have a passion for assisting customers.
Duties
Greet customers warmly and assist them with their inquiries, ensuring a positive shopping experience.
Maintain the cleanliness and organisation of the shop, including restocking shelves and arranging displays.
Provide product information to customers, helping them make informed purchasing decisions.
Assist in managing inventory, including receiving deliveries and conducting stock checks.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Address customer complaints or issues promptly and professionally, escalating when necessary.
Ensure compliance with health and safety regulations within the shop environment.
Must be able to Speak & Write Chinese*
Qualifications
Previous experience in retail or customer service is advantageous but not essential.
Strong communication skills, with the ability to engage effectively with customers.
Bilingual or multilingual abilities are highly desirable, particularly proficiency in English and Spanish.
A friendly and approachable demeanour, with a strong commitment to providing exceptional service.
Ability to work well both independently and as part of a team in a fast-paced environment.
Basic numeracy skills for handling transactions and managing stock levels.
Flexibility to work varied shifts as required by the shop's operating hours.
If you are passionate about delivering great service and thrive in a bustling retail environment, we would love to hear from you!
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Reference ID: Shop Floor Assistant
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