We are seeking a Shop Assistant to join our team in a bustling food and beverage retail environment. The ideal candidate will assist customers and support the shop's daily operations.
Responsibilities
- Communicate effectively with customers to understand their needs
- Provide excellent customer service with a friendly and helpful attitude
- Answer phone calls and inquiries with professionalism and courtesy
- Upsell products to customers based on their preferences
- Following cleaning schedules to maintain high hygiene standards
- Maintain an organised shop layout and tidy work area
Qualifications
- Proficient in English
- Possess strong organisational skills
- Excellent time management abilities
- Demonstrated customer service etiquette skills
Job Types: Full-time, Part-time
Pay: 12.21 per hour
Benefits:
Company pension
Discounted or free food
Employee discount
Store discount
Schedule:
Day shift
Weekend availability
Ability to commute/relocate:
Whitburn EH47 0QX: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 2 years (required)
Food handling: 2 years (required)
Location:
Whitburn EH47 0QX (preferred)
Work Location: In person
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