Job Description

Start your mornings with fresh sea air, spend your breaks with a quick paddle in the ocean, and finish the day helping customers find that perfect bottle of wine or local treat. Sound good?

We're on the lookout for a hands-on, enthusiastic Shop Lead to join our close-knit team at Constantine Bay Stores - a much-loved convenience store tucked just a short stroll from one of North Cornwall's most stunning beaches.

Why This Role?

Lead a small team in a vibrant, community-focused store Work in a genuinely beautiful setting - we're not exaggerating! Help visitors and locals discover the best of Cornwall, from delicious deli items to standout wines and unique gifts No two days are the same, especially during the summer season

You'll Love This If You:

Enjoy being on your feet and getting stuck in Take pride in great customer service and a tidy, well-stocked shop Have some retail or supervisory experience under your belt Like the idea of being a friendly face and go-to person in a local business Don't mind being the calm in the occasional holiday-season storm

What You'll Be Doing

Helping run the day-to-day shop operations Leading by example on the shop floor Supporting the owners and keeping things running smoothly when they're not around Supervising junior team members and ensuring great service Assisting with deliveries, stock, and merchandising Bringing energy, reliability and a sense of humour to every shift
Full

Position Title:

Shop Lead

Location:

Constantine Bay Stores Ltd, near Padstow, Cornwall

Job Type:

Full-time, Permanent

Salary:

30,000 per annum (depending on experience)

Benefits:

Company pension Employee discount Opportunities for performance-based pay increases

About Us

Constantine Bay Stores Ltd is a well-loved and busy independent convenience store serving both the local community and seasonal visitors. Stocking a wide range of daily provisions, quality wines, and unique gifts, we pride ourselves on exceptional customer service and a personal, community-led approach.

About the Role

We are seeking a hands-on Shop Lead to support the day-to-day operations of the store and to play a key part in supporting the owners in the running of the business. This role involves both leadership and active participation in all areas of retail operation, including customer service, stock handling, and supporting the team.

This is not an office-based management position, it is ideal for someone who enjoys being on the shop floor, working alongside a small and friendly team, and taking real pride in the store's presentation and customer experience.

Key Responsibilities

Oversee and support day-to-day shop operations Lead by example on the shop floor to ensure excellent customer service Support with opening and closing procedures Supervise junior staff and provide informal coaching and guidance Assist with stock control, deliveries, and merchandising Maintain high standards of health & safety and cleanliness Act as a key point of contact when the owners are off-site Foster a positive and collaborative working relationship with the owners and wider team

What We're Looking For

Experience in a retail environment (supervisory or team leader level preferred) Strong customer focus and excellent interpersonal skills Willingness to be hands-on and involved in all aspects of the day-to-day operation Reliable, proactive, and able to lead a small team by example Good problem-solving skills and attention to detail A positive and flexible approach - particularly important during busy seasonal periods Familiarity with stock management and till systems is an advantage

Location Consideration

Please note our store is located in Constantine Bay, near Padstow, and transport links are limited. This role may suit candidates living locally or those with access to their own transport.

To Apply

If you're enthusiastic about retail and enjoy working in a friendly, busy, customer-focused environment, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Benefits:

Company pension Employee discount
Work Location: In person