Job Description

Overview

We are seeking a dedicated and experienced Shop Supervisor to oversee daily operations within our retail environment. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage a diverse team effectively. This role requires excellent communication skills, both verbal and written, as well as the ability to engage with customers and staff in a professional manner.

Responsibilities

Supervise daily shop operations to ensure efficiency and high standards of service. Manage and motivate a team of staff, fostering a positive work environment. Communicate effectively with team members and customers to address inquiries and resolve issues. Oversee inventory management, ensuring stock levels are maintained and replenished as necessary. Implement sales strategies to meet targets while providing exceptional customer service. Conduct training sessions for new employees on shop policies, procedures, and best practices. Maintain administrative records related to sales, staff schedules, and inventory. Ensure compliance with health and safety regulations within the shop.

Experience

Proven experience in a supervisory role within retail management or a similar environment is essential. Strong administrative skills with the ability to manage multiple tasks efficiently. Excellent phone etiquette and interpersonal skills for effective communication with customers and team members. Bilingual or multilingual capabilities are advantageous for engaging with a diverse clientele. Demonstrated experience in sales management, with the ability to drive performance through effective team management. A proactive approach to problem-solving and conflict resolution is highly valued.
If you are passionate about leading a team in a dynamic retail setting and possess the necessary skills to excel as a Shop Supervisor, we encourage you to apply.

Job Type: Full-time

Pay: 38,700.00 per year

Flexible language requirement:

English not required
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 21/05/2025
Reference ID: Jed hardware limited