Job Description

You will work 16 hours a week working weekends on a rota basis and occasional holiday cover.

You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.

Our shops are the face of the charity, seeing supporters and raising vital funds to support local patients and their families, every single day - and you can be part of it.

Whether you're looking to grow your retail experience, be part of the sustainable fashion industry, play an important role in your local community or supplement your income, we have a fantastic opportunity for you to be part of the team in our new Hazlemere shop.

Join our busy and friendly retail team as a

Shop

Supervisor

and play your part in growing our retail income so we can continue to support patients across Buckinghamshire with life-limiting illnesses.

What would you be doing?

To support the Shop Manager and Assistant Manager to deliver an excellent retail offer for the local community. Assist in achieving agreed income targets - sales, Gift Aid and Hospice Lottery Ensure that a standard of excellence is maintained at all times with regard to customer service. Support the Shop Manager and Assistant Manager in the recruitment and retention of shop volunteers, helping to promote a happy and productive working environment for the volunteers. At all times, safeguard the Charity's reputation by working in a professional manner and personifying FNHC values.

About you

You have got experience of and enthusiasm for working as part of a team in charity or fashion retail. You have got experience of working to achieve sales targets in a customer facing environment. You are physically fit and able to lift and carry large quantities of donations of stock, waste and recycling on a daily basis. Please note, this shop is over two floors, so there is a requirement to carry stock up and down stairs on a regular basis. You have demonstrable positive, solution-focused, 'can-do' attitude.

Applicants for this role need to be aged 18 or over. This role involves the supervision of volunteers, and in order to adhere to our safeguarding policies, all staff employed by FNHC Shops need to be over 18.

For you

Workplace pension - up to 6% ER contribution 108 hours annual leave (which is the equivalent of five weeks holiday plus statutory holidays) Generous company sick pay allowance Employee Assistance Programme including counselling Free access to Smart Health & well-being services (including online GP) Life assurance policy
Job Types: Part-time, Permanent

Pay: 12.35 per hour

Expected hours: 16 per week

Benefits:

Additional leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Sick pay
Schedule:

Holidays Weekend availability
Work Location: In person

Application deadline: 14/07/2025