Job Description

Company Overview

Crestwood of Lymington is a dedicated Home Interiors company based in the heart of the New Forest. We pride ourselves on providing comprehensive interior solutions, from design to installation, while fostering a family led team environment that values quality and customer satisfaction. For 25 years our family business has been creating and providing beautiful whole house interiors for our loyal and new customers in the New Forest and beyond. We specialise in Kitchens / Bathrooms / Fitted bedrooms / Flooring / Curtains / blinds / shutters and much more. We are the areas largest and leading Home interiors company. With a dedicated team of professional creators and installers.

Summary

We are seeking an organized and proactive Administrator to join Crestwood of Lymington in our Kitchen and Bathroom department. This role is vital in supporting our daily operations and ensuring seamless communication within our team. The successful candidate will be based in our showroom in Lymington, contributing to our mission of delivering exceptional interior services.

The successful candidate will have the ability and confidence to liaise directly with customers in the showroom, with the aim of engaging customers in our services of design and quality. Thus leading to the next stage of meeting with our design team either within the showroom or on site with the customer.

Responsibilities

To greet customers as they enter the showroom and help with departmental product enquires and direct customers to the other departments and specialist colleagues. Support customers with product knowledge, guide customers around the showroom displays and discuss the options available. Provide literature and brochures for the customers.

Maintain a clean and organised showroom, keep samples and brochures up to date. Liaise with head of design and the team each week regarding diary entries and dates free for new project measures/meetings. Check, sign off and file supplier Invoicing. Ordering of goods and supplies for projects.

Dealing with remedials and returns promptly to avoid issues with customer orders.

Get samples out ready for designers to facilitate presentations.

Keep order/quote software up to date with order confirmations

Record any stock on the order/quote software

Liaising with installers internal and external to ensure dates are in the fitting schedule and projects are kept on track

Dealing with deliveries into the warehouse, checking correct goods have arrived and are in good order, labelling the goods and updating the department files.

Confirming and coordinating deliveries to site for projects

Ensuring all files on software and department are kept up to date for projects

Liaising with internal departments to ensure orders and fitting/delivery dates are inline with main project schedule

Support the design team where required

Skills

Highly organized

Experience and knowledge of the kitchen and bathroom industry

Excellent communication skills and customer friendly attitude

Sales experience, being able to discuss with in depth knowledge the showroom in a face to face environment with the customers.

Experience working in a design environment an advantage but not essential

Strong attention to detail

Ability to work independently and as part of a team

Flexible and proactive approach to tasks

Confidence with dealing with Customers, suppliers and trades

Process driven

Driving licence

Previous experience in the Kitchen and Bathroom industry, home interiors, or related industries is essential Reliable and punctual

Call-To-Action

Join our Professional friendly team at Crestwood of Lymington and help us to continue our mission to create beautiful home interiors for our valued customers. If you thrive in a dynamic environment and take pride in your work, we want to hear from you--apply now to become part of our family!'
Job Type: Full-time

Pay: 25,000.00-33,000.00 per year

Benefits:

Company pension Employee discount On-site parking Store discount
Work Location: In person