Job Description

Overview:Arteriors is seeking a Showroom Assistant to join our London Showroom team to provide administrative support.Arteriors is a high-growth, dynamic home furnishings wholesaler with an employee-centered culture that stresses achieving results and having fun along the journey. We are a go-to resource to interior designers and luxury retailers around the globe. Our award-winning lighting, accent furniture, mirrors, and accessories are frequently featured in shelter magazines like Architectural Digest and Elle Decor. Our products are also a favorite among TV and movie set designers.ResponsibilitiesWelcome and assist all customers, both Trade and Retail, ensuring exceptional levels of customer service at all timesSupport general showroom upkeep, including creating and maintaining visual displays in collaboration with the Showroom Manager and Sales CoordinatorBuild in-depth knowledge of our product ranges and confidently communicate product details, materials, and brand ethos to customersHandle administrative duties, from processing quotes to managing orders and coordinating deliveries, using our POS and software systems with accuracyManage incoming phone calls and email enquiries, including oversight of the London inboxFoster strong customer relationships to promote loyalty and repeat businessManage the in-store sampling service and coordinate with external agentsUnpack, sort, and organise deliveries efficiently and in a timely mannerPrepare and dispatch E-commerce orders with care and attention to detailOversee all postage-related tasks, including sending brochures to agents and mailing materials to UK clientsProvide timely order updates to the appropriate Sales Person or, when required, communicate directly with the client and ensure the Sales Person is kept in the loop This job might be for you if::Skills & Attributes RequiredGenuine passion for interior design and an appreciation for quality craftsmanshipPrevious experience in delivering high-end customer servicePolished, approachable, and confident in communicating with a diverse clientele both in person and over the phone, always maintaining a professional demeanorStrong team player with the ability to thrive in a dynamic, fast-paced environment a positive attitude and sense of humour are a mustConfident using Microsoft Office and POS systems with accuracy and efficiencySelf-motivated and proactive, with a strong ability to take initiativeWilling to get hands-on with all aspects of showroom operations, including resets and general upkeep What's in it for you::Employer-matched pension schemeFlexible, open paid time off policyEligibility for annual performance-based bonusAnnual performance review to support growth and development

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