Job Description

Job Advert

Who we are

Gear4music, a leading retailer of musical instruments and equipment, is looking for reliable, enthusiastic part time Showroom Assistant to join our brilliant showroom team in Clifton Moor, York.


Your role will be to greet customers, help them find what they need, and make their experience in store a positive one.


This is a part-time position (14.5 hours a week.) You will be required to work Saturdays (9.45-4.45pm) and Tuesdays (9am-5.30pm.) There is also potential to work extra hours providing holiday cover as and when needed.

Who you are

Our ideal applicant is someone who can quickly absorb and retain product knowledge. The successful candidate will receive on-the-job training but must have the ability to work well in a fast-paced environment and enjoy working as part of a in a team. If you love a challenge and have good knowledge of musical instruments, we can't wait to see your CV!

What you will do

You will welcome our customers into the showroom, help them to find what they are looking for and provide great customer service.

Providing advice to customers regarding instruments in the showroom, mainly guitars. Demonstration of instruments and musical equipment. Stock control and management. Ensuring the Showroom is always well stocked and well presented. Addressing and solving any customer service issues in a professional and efficient manner. Being adaptable and able to assist customers with purchases outside of your specialist area.

What your skill set may look like

Whilst we have an idea in mind of what we need, we are inclusive, and we want applications from people with diverse backgrounds and experiences that can come together to make this new team into a success. If you are excited but not sure you tick every box, please apply, you may be the exact person we are looking for.

Confident and friendly manner towards customers and colleagues.

Good

Knowledge of musical equipment and instruments. Excellent communication skills. Computer literacy - MS-Office, Outlook and Internet. Good technical understanding of musical instruments. Experience in product presentation and have a good eye for detail. Professional experience in retail or customer service is an advantage.

What we'll give you

Enjoy our break room with complimentary hot beverages. Additionally, we have an onsite snack bar featuring a variety of chilled food options such as sandwiches, pastries, and confectionery items for purchase.


Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:

Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free onsite parking. Guaranteed hours. Comfortable staff facilities. Free tea and coffee.


Plus, the following: employee referral scheme and annual flu vaccinations.


We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.