Salary: 28,500 - 29,500 per year (Full-Time, Permanent)
Hours: 5 days per week including most Saturdays
Showroom hours: Mon-Fri 9am-5pm | Sat 10am-4pm
About Us
At Dream Doors Edinburgh, we don't just renovate kitchens, we transform homes.
As part of a nationally recognised brand, we've built a 5-star local reputation for combining beautiful design with outstanding service. From replacing a single door to full-scale kitchen refurbishments, we handle every aspect--plastering, flooring, lighting, cabinets, worktops and more with care and craftsmanship.
See why we're rated 10/10 on Checkatrade by Edinburgh homeowners:
Dream Doors West Edinburgh | Edinburgh | Checkatrade
What You'll Be Doing:
This is a consultative, customer-facing role where you'll help clients define their dream kitchen.
You Will:
Follow up on new enquiries from our CRM
Understand customers' needs and budgets
Run in-showroom consultations - guiding customers through door styles, colours, worktops, taps, appliances, etc.
Book in-home surveys once designs and budgets are aligned
Keep CRM notes up to date, assist the team with preparation, and help ensure everything runs smoothly
You won't be doing hard sales or closing deals. Our director handles quoting and home appointments--your job is to guide, prep, and impress from the first interaction.
Who We're Looking For:
Friendly and confident. You'll be the first point of contact
Well-presented & professional - You represent the Dream Doors brand
Excellent communicator - Clear, articulate, and a good listener
Organised & efficient - Able to multitask with attention to detail
Tech-literate - Confident using Excel, Word & CRM systems
Positive and open to feedback - You'll grow with the role
Available for most Saturdays - Essential for showroom coverage
Bonus: Social media skills are helpful, but not essential--we'll provide training.
What You Get:
??
28,500 - 29,500 annual salary
28 days holiday (including bank holidays)
On-site kitchen space for coffee, tea, microwave or lunch prep
Supportive small team environment
Full training and onboarding--we'll set you up for success
The chance to work in a beautiful showroom with real creative impact
How to Apply:
Send your CV and a short cover letter telling us:??????
o?????Why this role excites you??????
o?????Your experience with customers or interiors??????
o?????Your Saturday availability
Email: dreamdoorsedinburgh@hotmail.com Or apply via Indeed
Job Types: Full-time, Permanent
Pay: 28,500.00-29,500.00 per year
Schedule:
Day shift
Monday to Friday
Weekend availability
Experience:
Customer service: 4 years (required)
Home improvement: 3 years (required)
Showroom: 2 years (preferred)
Work Location: In person
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