Job Description

Due to growth, we are recruiting for a

Showroom Consultant

to join our team and be the face of our Riverside brand. You'll guide customers through product selections, provide expert advice, and help create exceptional showroom experiences. This role requires strong customer engagement skills and the ability to create visual layouts using CAD software (Virtual Worlds).

Key Accountabilities

Welcome and engage customers, understanding their needs and offering tailored product recommendations. Present product features, pricing, and availability with confidence and clarity. Maintain an attractive, well-organised showroom aligned with company standards. Prepare quotations, sales orders, and invoices accurately. Coordinate with logistics for smooth delivery and follow up with customers on order status. Provide after-sales support and ensure customer issues are resolved professionally. Achieve individual and showroom sales targets while building long-term customer relationships.

Key Competencies

Strong customer service mindset and ability to build rapport. Excellent communication and presentation skills. Sales-driven with confidence in guiding customers toward purchase decisions. High attention to detail and accuracy in documentation. Fast learner with solid product knowledge or the ability to acquire it quickly. Well-organised, able to manage multiple tasks in a busy environment. Team player who collaborates effectively with colleagues.

Experience/Qualifications

Experience in retail, showroom, interior design, or customer-facing sales roles. Practical experience with Virtual Worlds or similar CAD/3D layout software. Diploma or degree in Interior Design, Architecture, Business, Marketing or related field is advantageous but not essential. Proficiency with MS Office; familiarity with CRM systems is a plus.

Why Join Us

Competitive salary and performance incentives. Training and career development opportunities (including CAD and product training). Modern showroom environment. Supportive team environment. Stability, growth and brand reputation.

About Us

We're excited to share that BBS is growing. Due to continued success and increasing demand, we are expanding our operations -- and that's why these new opportunities have become available. Joining us now means becoming part of a company on the rise, where your contribution will directly support our next chapter of growth.

As we expand, we remain committed to:-

Investing in our people - offering training, support, and career development. Delivering excellence - ensuring customers receive the best products and service. Building for the future - strengthening our presence in the plumbing and heating sector.
This is an exciting time to join BBS Plumbing & Heating Supplies. If you're motivated, customer-focused, and ready to grow with us, we'd love to hear from you.

We value equality, diversity and inclusion and are committed to providing equal opportunities.

Job Types: Full-time, Permanent

Benefits:

Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Sick pay
Work Location: In person