Job Description

Are you passionate about retail and thrive in a fast-paced environment?

We are currently seeking an enthusiastic individual to join our team at our Tileshack Showroom on the Shore Road, Belfast. The site includes a clearance centre for tiles and bathroom products, along with a full showroom of high-volume core stock ranges of high-quality tile and bathroom products.

If you enjoy a mix of interacting with customers in a targeted sales position mixed with some social media marketing and some physical work in the small warehouse then this is an exciting opportunity for you to grow your retail career!

You'd be working 5 days a week which would include a Saturday, one of our best and busiest days!

A bit more about the role

As a Sales Executive at Tileshack you will be an integral part of our outlet operations. You will assist customers, maintain the outlet's appearance, and contribute to creating a pleasant shopping experience for all visitors. This role requires strong interpersonal skills, a positive attitude, and a willingness to go the extra mile to ensure customer satisfaction

Greet customers warmly and provide them with assistance throughout their shopping experience. Maintain a clean, organised, and visually appealing outlet environment by restocking products. Assist customers in locating products, answering questions, and providing accurate information about product features, prices, and promotions. Process sales transactions efficiently and accurately using the point-of-sale (POS) system. Follow up on open quotes via phonecall to customers in a timely manner. Assist with stock replenishment as directed by the Outlet Manager. Achieve daily and monthly sales targets by upselling and cross-selling opportunities. Handle customer enquiries, concerns, and complaints in a professional and courteous manner, escalating issues to the Outlet Manager or our customer service team when necessary. Stay up to date on product knowledge and special promotions to provide customers with accurate and relevant information.

A bit about you

Previous experience in retail or customer service roles is preferred but not essential Strong communication and interpersonal skills with a friendly and approachable demeanour. Ability to work effectively as part of a team in a collaborative environment. Detail-oriented with the ability to multitask and prioritize responsibilities. Basic maths skills and familiarity with cash handling processes. Willingness to learn and adapt to new processes and technologies. Flexibility to work a flexible schedule, including evenings, weekends, and holidays as required. Experience with MS Office (Outlook, Excel, Word)/ General ICT experience Willingness to work on Saturdays A good understanding of manual handling including bending, stretching, stooping, stepping, reaching and lifting. Having a good range of mobility is important to ensure you can work safely within health and safety regulations without placing undue strain on your body

It would be advantageous for you to have.....

Experience in a similar role within a retail environment Experience and confidence in the use of IT

Why join Bathshack?

We're Ireland's largest online bathroom retailer, with showrooms across Ireland and Northern Ireland. For over 15 years, we've been leading the way in stylish bathroom designs, exceptional service, and innovative solutions. We're a trusted name in the industry and proud of our family-run roots.

Why you'll love it here:

Salary of 26437 per annum

plus

uncapped bonus

and

incentives

too!

Your birthday off

- Celebrate your day, on us!

Perks card

- Enjoy exclusive discounts on retail, travel, and more.

Staff discount

- Because your bathroom deserves the best too.

Access to our Employee Assistance Programme

for 24/7 wellbeing support.

Flexible Pension Options

- Save for your future with our Salary Sacrifice Pension Scheme, designed to make your contributions more tax-efficient.

Our Mighty Duck Recognition scheme

and learning opportunities through our Bathshack Academy.

Exciting team dynamic

- Work alongside a passionate, innovative team that thrives on collaboration.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the role.

Job Type: Full-time

Pay: From 26,437.00 per year

Additional pay:

Bonus scheme Commission pay
Benefits:

Employee discount Health & wellbeing programme On-site parking Referral programme Store discount
Schedule:

8 hour shift Every weekend
Experience:

Proven Targeted Sales: 1 year (preferred)
Work Location: In person

Reference ID: 42132