Job Description

We are looking for an enthusiastic and experienced person to join our team as a Site Operations Leader. This is an exciting opportunity to support our strategic priorities, lead an inclusive team, and ensure high-performing day-to-day warehouse and transport operations. If you are results-driven with a passion for colleague development and continuous improvement, we want to hear from you.

Key Responsibilities in Site Operations Leadership

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Oversee all aspects of daily site operations, including warehouse, transport, and logistics activities Manage and develop a diverse team, ensuring effective resource planning, shift allocation, and colleague engagement Drive operational efficiency by monitoring performance against KPIs, identifying improvement opportunities, and implementing solutions Maintain full site compliance for health and safety, environmental policies, and legal logistics requirements Support recruitment, onboarding, and ongoing development of colleagues, fostering a positive working culture Ensure cost control through effective site budgeting, resource utilisation, and stock management Work collaboratively with wider business teams (Transport, HR, Customer Service, Retail) to deliver exceptional service and achieve business goals Lead regular team briefings, performance reviews, and provide coaching and feedback to maximise team potential Respond quickly and professionally to operational issues, resolving incidents, and ensuring minimal disruption to site performance

Skills, Experience and Competencies Required for Site Operations Management

Previous experience in a supervisory or leadership role within logistics, warehouse, distribution, or manufacturing environments Proven ability to motivate, coach, and develop operational teams Strong organisational and problem-solving skills, with the ability to adapt to changing priorities Solid understanding of health and safety, compliance, and operational best practise in warehousing and transport Experience in resource planning, shift management, and KPI performance monitoring Effective communicator, with confidence to liaise across all levels of the business Good IT literacy including ability to use warehouse management systems and Microsoft Office A flexible, hands-on approach, with a focus on continuous improvement and colleague wellbeing
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Our Benefits - Why Join Our Operations Leadership Team?

Competitive salary and annual bonus opportunities Employee discount scheme for Bensons products Medicash cashback options for health and wellbeing services (dental, optical, virtual GP, and more) Pension scheme - provided by Legal & General Unum Income Protection for extra peace of mind Discounted gym membership Cycle to Work scheme Annual leave buy & sell scheme Enhanced maternity and adoption leave Long service awards and 'Love to Shop' voucher rewards Comprehensive learning, development, and career progression opportunities Access to Retail Trust services (support on wellbeing, finance, and more)

Working Patterns and Location

Full-time hours with flexibility to meet operational needs, which may include early mornings, evenings, and occasional weekends Site-based at a modern, well-equipped facility accessible by public transport

Apply to Be a Site Operations Leader in Our Inclusive Team

If you are passionate about motivating teams, improving warehouse and logistics operations, and building your management career in a supportive business, apply today. We are proud to be an equal opportunity employer and welcome applications from all backgrounds. Join us and shape the future of site operations at Bensons for Beds.