Job Description

Site Operations Manager

Wyton

Competitive salary

40 hours per week (Monday - Friday)

Accelerate your career with a company that leads the way

!


Manheim Vehicle Services, part of the Cox Automotive Group, is a fast-moving, evolving business that supports de-fleet operations, multiple remarketing channels, and a full range of vehicle preparation services - making sure vehicles are ready for both wholesale and retail markets.


As we grow our service offering and expand our client base, delivering on service level agreements and maintaining the highest standards is more important than ever.


Our team members are the driving force behind this success - making sure every customer requirement is met and that we deliver operational excellence and outstanding service at every step

Why Join Us & What's In It For You?

As a Cox Automotive team member, you'll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there's even more to enjoy:


Option to buy additional holiday days Your birthday off every year -

paid*
One annual Well-Being Day for you to relax and recharge One paid Charity Day to give back and support a cause that matters to you Opportunities for career progression across the Cox Automotive network Competitive pension scheme

About The Role

Are you an experienced operations leader with a background in automotive or production environments? Manheim Vehicle Services is growing, and we're looking for an Operations Manager to lead our vehicle processing operation at our Wyton site.



This is a key role in ensuring the smooth, safe and efficient flow of vehicles through our end-to-end process while delivering outstanding service to our customers.

What You'll Be Doing

Lead and manage the Vehicle Process team, ensuring daily targets, SLAs and KPIs are achieved.


Oversee the full vehicle processing workflow, ensuring vehicles move through all stages safely, efficiently and accurately. Ensure high standards of customer service, resolving any queries or complaints promptly and professionally. Continuously optimise processes to improve efficiency, productivity and cost effectiveness. Workforce planning - organise work effectively and ensure resources match operational demand. Ensure Health & Safety compliance, including coordination of site H&S requirements. Maintain effective communication across the team through structured briefings and updates. Resolve people issues promptly, working with HR for more complex matters. Promote team engagement, recognise achievements and support positive morale. Manage stock control and key security across the site. Collaborate with other team leads to understand daily volumes and operational impact. Champion Our Guiding Principles - do the right thing, lead by example, and bring out the best in others.

What We're Looking For

Proven experience managing teams in an operational, automotive or in a production environment Strong leadership skills with a track record of driving performance and meeting SLAs/KPIs Experience improving processes, efficiency and productivity Ability to manage resources, plan workflows and respond to operational change Background working in a fast-paced, high-volume environment Knowledge of headcount management and budgeting Excellent communication and problem-solving skills Ability to handle employee relations issues appropriately Commitment to Health & Safety and operational excellence

We're Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.

Ready To Join Our Team & Make A Difference?

Apply now and drive your career forward with one of the automotive industry's most trusted names.

STRICTLY NO AGENCIES PLEASE

We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.


Cox Automotive is the world's largest automotive service organisation. We

provide dependable solutions that improve performance and profitability

throughout the vehicle lifecycle to manufacturers, fleets, and retailers.

Our businesses are organised around our customers' core needs across vehicle

solutions, mobility, remarketing, funding, and retail.