Job Description

An exciting new role of Skills Coach for Digital Programmes (2-year fixed term contract) is now available within our growing team of industry-focussed professionals in the Apprenticeship Unit at Manchester Metropolitan University. We would also welcome applicants interested in part-time, job-share roles for this position. If you may be interested in a fractional role please outline this in your letter of application. For this position, work experience directly related to the specialism would be advantageous and alternatively experience in a different field with leadership or management experience would be beneficial.



As a Skills Coach you will be part of a fast growing, highly motivated, proactive team engaging with a wide range of employers, apprentices and academic colleagues from across different faculties. You will act as the point of contact for apprentices and employers, providing information, advice and guidance, as well as coaching and support.



You will monitor progress against the apprenticeship standard and prepare apprentices for End Point Assessment. You will maintain strong employer relationships, ensuring apprentices make excellent progress in their skills development in the workplace and that employers facilitate opportunities for apprentices to develop and demonstrate competence against the apprenticeship standard.



In this role you will be coaching and supporting apprentices on our multiple award-winning Digital Degree Apprenticeship Programmes, including:


Digital & Technology Solutions Professional Digital & Technology Solutions Specialist Digital User Experience Creative Digital Design Professional

Typically, you will:

Conduct reviews with apprentices and their line managers both in person in the workplace and on-line or by telephone, building productive relationships with both apprentice and employer and identifying any emerging issues at an early stage, providing interventions where required Provide the first point of contact for both apprentices and for line managers and mentors in the workplace keeping them informed of learner progress. Coach the learners in developing the knowledge, skills and behaviours required by the apprenticeship standard and help them to evidence their competence in an e-portfolio. Conduct Skills Workshops, to prepare the apprentice for the End Point Assessment. Provide ongoing pastoral support to apprentices as their Personal Tutor, referring to Student Services where necessary. Liaise with academic teams and support students with their assignments, in particular the workplace projects. Represent the University in the workplace and provide information, advice and guidance.

The ideal candidate should have:

Experience of teaching/assessing students, apprentices or trainees Experience of providing ongoing pastoral support Experience of working within the digital sector Experience of developing positive and successful relationships with employers A clean driving licence, be able to drive and also travel by public transport when required




Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.



We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.



Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.



Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached for that vacancy.