Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Small Projects - Project Manager

What this job involves:

Working within a team to ensure delivery of the day-to-day small projects activities for the UK and support the UK Small Projects Lead by being a point of contact for key stakeholders and/or client in relation to Small Projects requests. The role will have responsibility for ensuring all Small Projects activities are scheduled and delivered as per program and within budget. The role will focus on ensuring that each work stream is scheduled, planned and delivered on time and that the activity is delivered at its best possible level of cost and operating efficiency. They will help the team provide highly responsive and proactive management services.

Key Tasks:

Responsible for a diverse portfolio delivering Small Projects.

Preparation of tenders, specifications, presentation and business case submission to the client, and management of works through to completion.

Respond to reactive issues raised which falls outside of the FM remit

Support Facilities Managers with Small Projects delivery.

Delivery and management of the clients CAPEX expenditure.

Provide assurance and compliance with internal and external audits

What your day-to-day will look like:

Client/Stakeholder Management

Proactively engage stakeholders to ensure small projects are delivered successfully within budget and on time.

Build and develop effective client / stakeholder relationships across multiple levels of the organisation

Be a contact for delivery of small projects - providing regular updates on progress at scheduled meetings.



Procurement & Vendor Management

Ensure vendors are well-managed, delivering services on time and within budget

Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice



Contracts Management

Assisting in managing all contracts to ensure that they are professionally delivered at the right costs

Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

Ensure contracts are continually assessed to deliver best value to the client.



Finance Management / Cost Control / Profitability

Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

Ensure financial processes are followed at all times



Health & Safety Management

Ensure the provision of a safe working environment

Ensure compliance with statutory regulations on fire, health and safety standards



Site Operations Management

Recommend continuous quality improvement practices and implement Industry Best Practice operations

Implement small projects procedures and performance measures and ensure they are maintained at all times

Ensure all Critical Environment (CEM) requirements are met



Risk Management

Ensure subcontractors and/or vendors work to Risk Assessments and Method Statements.

Ensure contingency plans are in place for all work activities.

Ensure escalation procedures and incident reporting procedures are implemented and in place

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

Desired or preferred experience and technical skills:

Degree in building surveying or project management, with a minimum of 3 years post degree working experience in either a consulting or contracting organisation.

Professional Qualification of recognised body e.g. AssocRICS / MRICS (or evidence actively working towards APC), APMP or PRINCE2.

Has experience working in the Financial Services/Banking environment

Experience of delivering both fabric and mechanical & electrical type projects.

Excellent people skills and ability to interact with a wide range of client staff and demands

Knowledge of Occupational Safety requirements

Strong PC literacy and proven ability to manage daily activities using various systems.

Knowledge of vendor management for specialized services

Knowledge of critical facilities and an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)

Proven capacity to understand and interpret commercial contracts

Budget management and financial analysis skills



Critical Competencies for Success



The successful candidate will have a proven track record of delivering a large volume of small projects and management of all aspects of the commercial contractual requirements from inception to financial close. Experience of delivering projects ideally within a financial services environment or construction consultancy background.

They must be:

Fully conversant with all applicable legislation, regulations and standards.

Experienced in the use of Excel, Word, PowerPoint, Microsoft project desirable.

Experienced in project management and procurement.

Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements

Set stretch targets for self to achieve maximum team performance

Sets stretch targets for team to achieve maximum team performance

Able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results

Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Listens effectively and communicates through actions and example. Has strong written and oral communication skills



Other Personal Characteristics

Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener

Passion for quality - has an eye for detail to make sure the best delivery of services

Self-motivated; confident & energetic

Ability to effectively deal with stressful situations

Flexible - able to adapt to rapidly changing situations

Strongly goal-oriented - able to focus on meeting all performance targets

Is a team player - able to cooperate and work well with others to meet targets

Proven ability to initiate and follow through with improvement initiatives

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo



Other Personal Characteristics

Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener.

Passion for quality - has an eye for detail to make sure the best delivery of services.

Self-motivated; confident & energetic.

Ability to effectively deal with challenging situations.

Flexible - able to adapt to rapidly changing situations.

Strongly goal-oriented - able to focus on meeting all performance targets.

Is a team player - able to cooperate and work well with others to meet targets.

Proven ability to initiate and follow through with improvement initiatives.

Exhibits honesty & trustworthiness.

Open to new ideas & willing to challenge status quo.



KEY PERFORMANCE MEASURES

Achievement of Contracted Service Levels and Performance Indicators

Achievement of contracted Customer Satisfaction expectations

Management of resource to ensure no disruption to client business

Achievement of savings initiatives as agreed with Client.

Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.

Achievement of performance goals as agreed with line manager



#LI-JA1



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.