Job Description

Social Prescribing Coordinator

Job Title:

Community Social Prescribing Coordinator for the Faversham area

Responsible to:

Social Prescribing Lead

Job Purpose:

To coordinate delivery of the social prescribing service

Location

Based across East Kent as required. Main Red Zebra office in Whitstable.

Hours

Part time, 22.5 hours per week.

Annual Salary:

24,500 pro rata, rising to 25,000 after successful probation period (3 months)

Annual Leave:

25 days per annum, plus bank holidays (pro rata if part time)

If you would like an informal chat about the role, please contact Tania Povall, Social Prescribing Lead

01227 262313

Who are we?

We are Red Zebra, a charity providing a wide variety of services across Kent. We believe in creating stronger communities by supporting people and organisations living and working in the community. We are passionate about improving services, increasing access to services and promoting parity of opportunity for everyone.

Who are we looking for?

You must be an enthusiastic team player who is a creative problem solver, someone who demonstrates initiative and has a positive 'can do' attitude. A willingness to get on and succeed is an absolute must. You must have excellent communication skills, with the ability to talk to people of all ages on any level in a variety of settings, including 1-2-1 meetings, small and large presentations to organisations and GPs and communications with many other health care professionals. This role is extremely proactive and you will be working to agreed targets but being a "self-starter" with the ability to work alone is a must. You will work with a great close knit team and being a good team player is essential with this friendly bunch. We have a community focus, so experience in a similar setting would be great but is not essential.

Purpose of the role:

The successful candidate will be partly responsible for the operational delivery of the community based Social Prescribing service, receiving referrals from a range of referrers including GPs and other Healthcare professionals in the East Kent Area. The role supports individuals to access a range of health, social care, welfare advice and other support services with the aim of improving their physical & mental health and overall wellbeing.

The role will require proactive engagement with other professionals and patients to stimulate referrals into the programme and with community-based providers of services and activities. Individuals will be supported on a person centred basis to identify activities that will improve their health and wellbeing. Building great relationships and enhancing our existing connections with other organisations is key to connecting people to the social activities they want and need.

Responsibilities and duties:

Delivery

Act as point of contact, and independently manage referrals from staff within Red Zebra as well as external enquiries Provide information to clients, including signposting, referring and "warm handovers" where appropriate Work with individuals, and in some cases their families, in a supportive, holistic way to address practical and psychological barriers, coping strategies for daily living, low confidence and social isolation; work together to co-produce a solution Update and maintain patient database and other client records through working with health professionals to deliver feedback and monitor outcomes Facilitate the sharing of information, resources and intelligence around gaps in provision Develop a comprehensive wide knowledge of support services in the community to meet different needs including: social isolation, long term health physical and mental health conditions, wellbeing, etc Where appropriate, set up and coordinate special events and outreach in the community Attend MDT meetings as appropriate Work with wider team to increase awareness of the benefits of social prescribing Promotion of positive mental health and prevention of mental health issues.

Monitoring, reporting and evaluation

Monitor and evaluate the effectiveness of the services against agreed targets Maintain system to keep accurate records relating to the delivery of the social prescribing project Produce and submit service reports when requested in agreed format Undertake regular evaluation of the service ensuring that the clients are at the heart of the process

External partners

Maintain effective relationships with health and social care professionals, information, advice and guidance services, support services, stakeholders and partners and community groups Maintain good communication with clients and their families and carers Recognise people's needs for different methods of communications and respond accordingly

Additional responsibilities

Adhere to Red Zebra's policies and procedures at all times including equality and diversity, health and safety, confidentiality, lone working and safeguarding Ensure that the services provided reflects the vision, mission and values of Red Zebra Assume responsibility for producing own correspondence, performing and maintaining administrative tasks Undertake relevant internal and external training Maintain professional knowledge by keeping up to date with current legislation etc Undertake any other additional tasks as reasonably deemed appropriate by the social prescribing service Be an advocate for Red Zebra as well as the people we work with

This post is subject to references and a satisfactory enhanced DBS check.

Please send us a copy of your CV and a covering letter to us outlining how you meet the job description and person specification by the 22/9/2025

.

We request no recruitment agencies please.

PERSON SPECIFICATION

Qualifications

Essential

English & Maths GCSE grade A-C

Desirable

NVQ level 3 in health and social care

Experience

Essential

Personal or professional experience in working with individuals struggling within the health, education or VCSE sector Experience of developing and maintaining relationships with service users Proven experience of working with a range of health, social care and VCSE professionals Ability to act on own initiative and organise personal workload effectively Experience of meeting deadlines and targets

Desirable

Previous experience of working with individuals to identify and action personal goals Experience of developing or delivering community based projects

Skills & Abilities

Essential

Excellent coordination and organisation skills with fantastic attention to detail Ability to meet tight deadlines Computer literate including knowledge of Microsoft office and databases for client records Excellent verbal and written communication skills Good interpersonal skills at all levels Operational experience of multi-agency working

Desirable

Ability to analyse data and reports

Knowledge

Essential

Knowledge of client record managements systems Knowledge of social determinants of health Knowledge of a holistic approach to wellbeing

Desirable

Knowledge of health and safety legislation and practices

Personal Qualities

Essential

Reliable Good time management with ability to prioritise Proactive, flexible and motivated Able to adapt to changing priorities Strong commitment to equal opportunities Discretion in handling of all sensitive data Ability to stay calm in challenging situations and have a measured response Ability to stick to professional boundaries
Job Type: Part-time

Pay: 24,500.00-25,000.00 per year

Expected hours: 22.5 per week

Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 22/08/2025