Job Description

Overview:

We are seeking a Data Services Project Manager to join our expanding team in the UK. The ideal candidate will be a key member of the Quest Professional Services Organization (PSO) with experience in delivering enterprise solutions which govern and drive the use of high value, trusted and reliable data to enterprise customers. Our product lines provide robust solutions to companies looking to better manage and take advantage of their data and IT assets. In the role of Project Manager, you will define the strategy and execution for the delivery of our solution. You will exhibit enthusiasm for building, developing, and leading project teams. Working in this customer-facing Project Manager role you must have strong technical, communication, collaboration, and leadership skills.


The primary focus will be to plan, direct, coordinate, and lead activities of multiple projects simultaneously to ensure smooth implementation of deliverables committed to and customers' goals and objectives are accomplished within the prescribed timeframe and budget parameters, while effectively advocating on behalf of customers to resolve issues promptly ensuring excellent customer service.


Responsibilities:
Overall responsibility for delivering customer projects on schedule and on budget. Establish overall project schedules and implementation plans, and along with management, determine necessary resource staffing for the project Maintain relationships with key internal and external stakeholders, lead internal and customer meetings, share meeting documentation and ensure rigorous follow-up Become a trusted advisor to customers on Data Governance based initiatives. Continually seek to improve the Services-Process within both the client and Quest..

Qualifications:
Bachelor's degree in a related field, or equivalent work experience. Minimum 5 to 10 years experience in leading technical projects, process/resource management consulting, and/or customer relationship management. Direct experience in Data Governance solutions. Ability to manage and conduct resource requirements analysis. Ability to interface with all levels within the organization. Understanding and familiarity with project management methodologies and experience leading projects. Ability to travel up to 25%.

Preferences

Good working knowledge of Data Intelligence solutions including data catalog, data lineage and data quality automation combine with data stewardship and governance, automated data value scoring and data marketplace solutions. Demonstrated experience in leading enterprise-scale software deployments on behalf of a software Vendor. Strong organizational skills, ability to work independently and manage multiple projects simultaneously across EMEA. Prince II or PMP certification. Preferred Certifications in ITIL. Proven ability to influence others and demonstrated leadership and management skills. Software-specific working knowledge required of the following: Salesforce, Visio, and Microsoft Office Suite (sophisticated user level). Proficient in project management tools (e.g., MS Project, Jira, Trello, Asana). Customer Success/ Support background. Professional Service Practice leadership experience. Fluent in both spoken & written English (Other European languages such as German would be useful). This person will need to reside in the UK and be able to travel across Europe.

Company Description

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
We're not the company that makes big promises. We're the company that fulfills them.
We're Quest: Where Next Meets Now.

Why work with us!

Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members' health and wellness is our priority as well as rewarding them for their hard work.


Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com