Job Description

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?SOFTWARE & TECHNICAL PROJECT MANAGER

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? Hours: 35

hours per week

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Shift pattern: Monday to Friday, 9am - 5pm

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Salary: Up to 60,000 pa dependant on experience

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Location: Remote with requirement to travel in line with operational requirements

This role is a UK based role and any hybrid/remote work must also be within the UK.

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Start Date: As soon as possible

For this role, you need 5mpbs upload and 15mpbs download internet speed

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Appello Perks

25 days in addition to bank holidays We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 4% Company matched Free on-site parking
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ABOUT YOU

You're an experienced and driven technical project manager with a

strong background in leading complex development projects that span hardware, firmware, and software

. With over

five years of hands-on experience

, you've successfully delivered projects using structured lifecycle processes and

Agile methodologies

, ensuring quality and efficiency at every stage.


Your expertise includes managing full software development stacks, from planning and prioritisation to resource allocation and progress tracking. You're confident using tools like J

ira, Azure DevOps, Git, CI/CD pipelines

, and

Microsoft Project

to keep teams aligned and projects on track.


You bring a

strategic mindset

to development planning, with a proven ability to produce and maintain resource-levelled plans. Your

leadership style is collaborative

and motivating, enabling cross-functional teams to thrive under your guidance. You

communicate clearly and effectively

with stakeholders at all levels, and you're known for your

analytical approach to problem-solving and decision-making

.


Ideally, you have

experience in the Telecare or Telecoms sectors

and have managed outsourced software development. You hold a

degree in Computer Science, Engineering, or a related field

, along with a

formal project management qualification

such as PRINCE2 or AgilePM.

Organised, detail-oriented, and resilient under pressure

, you excel at juggling multiple priorities and deadlines. You're passionate about delivering innovative, practical solutions and ensuring service readiness through thorough documentation, testing, and configuration management.


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THE ROLE

Appello are seeking a Technical Project Manager (TPM) who will be responsible for overseeing and coordinating complex technical projects that involve the development and delivery of hardware, firmware, and software solutions.


The role is critical in ensuring the successful execution of projects through effective collaboration with internal and external teams, while maintaining a focus on quality, timelines, and cost-efficiency. In addition to managing the technical delivery, the TPM ensures that robust post-launch support mechanisms are designed and implemented to sustain product performance throughout its lifecycle.


The TPM also has direct responsibility for managing the software development stack and ensuring that development resources are effectively planned, allocated, and managed. This includes creating and maintaining an overall development plan that is resource-levelled, balancing internal capacity with external outsourcing where required.


A key accountability is ensuring that all developments follow a structured and governed process: Service Design and specifications must be in place before development begins, testing must run in parallel with development, and documentation, configuration management, and Service Acceptance criteria must be completed before solutions are deployed into production.

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?Main Responsibilities

Project Planning & Execution:

Define roadmaps, track progress, manage risks, and ensure stakeholder alignment.

Team Coordination:

Collaborate across internal functions and manage external suppliers to ensure seamless integration and delivery.

Development Oversight:

Guide hardware, firmware, and software development, ensuring technical alignment and Agile practices.

Resource & Outsourcing Management:

Maintain development plans, balance capacity, and manage outsourced work.

Lifecycle Governance:

Oversee service design, parallel testing, and deployment readiness.

Post-Launch Support:

Design support systems, ensure service continuity, and implement feedback loops.

Change & Quality Management:

Control scope changes, assure quality, and conduct post-implementation reviews.

Budget & Vendor Management:

Manage budgets and contracts to ensure cost-effective, compliant delivery.



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READY TO APPLY

If you are interested in this role please upload your

CV

and answer a few questions about yourself!





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OTHER INFORMATION

This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You'll gain exceptional career opportunities and will be part of a company that is continuing to expand.


We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.


If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.