Job Description

Job Summary

The purpose of this role is to support the Solicitors Enquiries team. You'll be part of a team that leads and co-ordinates the internal processes relating to the buying and selling of properties under management.

Responsibilities & Duties

Dealing with all aspects of sales enquiries received in the first instance from Solicitors and

Leaseholders alike via email, telephone, and post.

Liaise with both Solicitors and Leaseholders in respect of any additional enquiries raised as and when they arise.

To process all completion paperwork received i.e. Notices of Transfer/Charge, Deeds of Covenants, Share/Membership documentation.

Raising apportionment enquiries in relation to outstanding Service Charge account balances direct with Solicitors dealing via email.

Issuing of Share/Membership Certificates.

Issuing of Compliance Certificates for Land Registry.

Issuing of Welcome Letters and Statements of Accounts.

Maintaining client records held on BOSS i.e Landlord/Client/Leaseholders names and addresses.

Downloading Leases/Transfers from Land Registry along with conducting Map Searches.

Qualifications & Skills

Experience in Legal or Property Management desired

Excellent written and verbal communication

Ability to self-manage and prioritise work effectively

Works well under pressure

Good attention to detail

Special Requirements

Working hours are 37 hours per week Monday to Friday. The position is based in the office with an element of working from home.

Company Summary

Warwick Estates are appointed by a variety of clients who discharge and delegate the property management functions in each property lease to Warwick Estates by means of a Management Agreement or contract.

Depending on the client type, property type and service levels agreed this will vary across the business, however our core functions are:

Ensuring client and customer compliance with the lease terms and overarching legislation The generation and collection of service charges Compliance with health and safety standards to ensure all residents are safe in their homes Excellence in client and customer service to ensure we are the trusted property partner
Our values are what's important to us, our living breathing values. Every decision, action and interaction have these values at their core. Whether at the highest strategic level or on day-to-day tasks, every task and situation should be completed and reflected on with these values in mind to ensure that we are consistently working towards embody our vision to be our clients trusted property partner:

Team players Open, honest, and transparent Professional
Job Type: Full-time

Pay: 24,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Ability to commute/relocate:

Harlow CM20 2FB: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Reference ID: SEA/H/15/07