Job Description

Our Role

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Reporting to the Head of Technology, the Solution Architect is a senior, hands-on role responsible for leading the design and delivery of technology solutions across the application, integration, and data landscape.



You will work closely with senior stakeholders across IT, digital, data, infrastructure, and delivery teams to ensure solutions align with business strategy while remaining pragmatic and delivery-focused. This role balances strategic architectural direction with direct ownership of solution design for priority initiatives.



You will act as a design authority across the portfolio while staying close to delivery teams to ensure solutions are implementable, scalable, and commercially sound.

What you'll be doing

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Solution Architecture & Delivery


Personally design and own solution architectures for priority initiatives, covering applications, integrations, and high-level data designs Translate business requirements into clear, pragmatic architecture artefacts through direct engagement with business and delivery teams Provide architectural leadership across the full delivery lifecycle, from feasibility and design through delivery and transition to support Remain actively engaged with delivery teams to adapt designs as delivery realities evolve




Retail Systems & Integration


Design solutions across core retail systems and processes, including ERP, eCommerce, and surrounding operational systems Architect integrations using API-led, event-driven, and asynchronous patterns across a distributed application landscape Design solutions supporting core retail capabilities such as order management, fulfilment, stock, pricing, promotions, and customer data




Governance Ownership


Lead and contribute to architecture governance forums, including design authority and architecture review boards, for key initiatives. Own and operate architecture governance forums, including design authority and architecture review boards Review and assure solution designs produced by internal teams and delivery partners Clearly articulate the long-term implications of design decisions to support informed trade-offs




Strategy & Collaboration


Work closely with the Head of Technology to shape and evolve application, integration, and data architecture strategy. Produce architecture feasibility and impact assessments at initiative inception Support vendor and product selection, ensuring solutions are scalable, cost-effective, and fit for purpose Provide guidance and mentoring to solution and technical architects across the portfolio




Collaboration & Leadership


Provide guidance and mentoring to other solution and technical architects across the portfolio Work effectively with third-party vendors, software providers, and systems integrators Engage confidently with senior stakeholders, translating complex technical concepts into clear business outcomes

What skills & experience you'll need

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Essential - if this is not clear on your CV application, it will not be progressed to the next stage

Significant and extensive hands-on experience as a Solution Architect, with broader experience across engineering or integration roles Proven experience designing solutions across ERP, eCommerce, and integration landscapes (technology-agnostic experience acceptable) Proven experience producing clear, structured architecture documentation (e.g. solution design documents, system and integration diagrams) Strong hands-on solution design capability, including application architecture, integration flows, and high-level data models Solid understanding of cloud-based architectures and modern integration patterns (API management, event-driven, orchestration) Experience designing solutions across core retail processes (order lifecycle, stock, fulfilment, pricing, customer data) Experience working across multiple delivery methodologies Strong stakeholder engagement skills with the ability to communicate complex concepts clearly Experience working with third-party vendors and delivery partners Strong commercial awareness and ability to operate effectively in a fast-paced environment




Desirable


Experience working in retail and/or commerce environments Experience with ERP and commerce platforms (e.g. Dynamics 365, SAP Hybris, or equivalents) Experience with modern integration platforms (e.g. API Management, iPaaS, workflow/orchestration tools) Experience with modern data platforms, including data ingestion and analytics ecosystems (e.g. Databricks, ADF, or equivalents) Familiarity with architecture and modelling tools (e.g. ArchiMate, UML)

What we'll offer you

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At The White Company, we value our employees for always going the extra mile for every one of our customers; we reward this with great benefits and competitive salaries.


Discount -Up to 50% discount (dependent on contract type) Holiday - 25 days, increasing to 28 days with length of service Holiday Buy - opportunity to buy up to an additional 5 days holiday 20% Bonus Potential - In addition to our competitive salaries, all our permanent employees are entitled to join a discretionary bonus scheme. (dependent on contract type White City House (Soho House Group)Tenants Membership at a discounted rate, offering access to facilities in the House Wagestream Money Management app - access to Wagestream gives you power over your pay and supports financial wellbeing Continued Development - we offer structured support from our own in-house Learning and Development Hub Pension Scheme Life Assurance Private Medical



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Additional Benefits

Fruit basket daily Tea and coffee provided Hybrid working pattern with WFH - option on Mondays and Fridays Social - Christmas party/social events throughout the year Seasonal Sample Sales Volunteer Day - with a charity of your choice

Our Equality Diversity and Inclusion statement of commitment

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At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.



We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.



We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.



We'd love you to join us on our journey.

Our Sustainability statement of commitment

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We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.' We believe this should be reflected in everything we do