Job Description

About NCR VOYIXNCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the worldxe2x80x99s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customersxe2x80x99 technology systems.Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals xe2x80x93 from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in todayxe2x80x99s competitive landscape.Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small xe2x80x94 from the best-known brands around the world to your local favorite around the corner.Department: Edge Professional Services
Location: Bath, UK (hybrid)NCR Voyix have developed an exciting new Kubernetes platform for retailers xe2x80x93 NCR Voyix Edge.NCR Voyix Edge accelerates rollout of new application features and maximizes the performance of our customers store infrastructure. Purpose built for the retail edge, our unique software enables applications to run where they are most efficient with centralized application and infrastructure lifecycle management for better manageability, observability, cost and control.Wexe2x80x99re looking for an Engineer with a passion for Kubernetes, Linux, and cloud-native technologies to help our enterprise retail customers deploy and scale applications at the Edge. You'll work on a cutting-edge container platform purpose-built for the retail sector, using Kubernetes, automation, and infrastructure-as-code.You are a hands-on, problem solver, technical expert - who is passionate about Linux, containerisation and Cloud/DevOps technologies.As a vital member of our team, you will be working with our customers to deploy NCR Voyix Edge, and integrate with their existing applications and infrastructure.Our Tech stack includes: Ubuntu, Kubernetes, Helm, Python, Bash, GCP, GitHub, GitHub Actions, Linkerd, Kubevirt, Prometheus, OTel, FluentdYour Knowledge, Skills and Experience

• Hands-on experience with Kubernetes, including deploying, managing and troubleshooting clusters, and familiarity with Helm charts
• Experience in deploying, supporting and troubleshooting Linux server operating systems.
• Experience of using one or more of major cloud providers (AWS, Azure, GCP) and best practices
• Understanding of microservice architectures and service mesh (e.g., Istio, Linkerd) is a plus
• Experience with scripting/configuration-as-code experience such as Python, Ansible, Groovy, Bash and/or Powershell
• Experience with the application development lifecycle and best practices involving source code management, application build, test and deployment
• Computer networking knowledge, and skills debugging network issues, especially In Linux
• Strong ability to provide thought-through, clearly articulated, pragmatic solutions and recommendations to complex business problems
• Ability to collaborate and influence across both technical and non-technical stakeholders, resources, and teams
• Excellent technical communication skills, including the ability to communicate complex/technical issues to non-technical audiences

Your ResponsibilitiesYour responsibilities will include:

• Becoming a technical expert in the NCR Voyix Edge solution
• Assisting our customers with integrating and deploying the NCR Voyix Edge solution in our customers environments, both remotely and on-site.
• Providing guidance and familiarisation to our customers and internal teams deploying and using our solution.
• Working with our customers to deploy their applications into the NCR Voyix Edge solution
• Troubleshooting of issues and providing solution to complex applications.
• Building and maintaining lab environments.
• Be able to work as a team to communicate timelines and completion dates.

• Maintain an up-to-date knowledge of our products, technologies and our competitors.
• Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of xe2x80x98proof of conceptsxe2x80x99 for new opportunities.
• Automate processes to increase functionality, efficiency and simplify processes.

In fulfilling these responsibilities, youxe2x80x99ll work closely with the existing Professional Services team as you build and then apply your knowledge of our product to our customers.Your Personal QualitiesThe right person for this critical role will need to adopt a flexible approach and be extremely well organised in order to be able to prioritise personal workload given the different demands for their time.Youxe2x80x99ll need strong analytical skills, have excellent problem-solving ability when under pressure and have an attention to detail.Given the breadth and complexity of our software product, you need to be the kind of person who enjoys learning new technologies and is willing to take on a variety of technical challenges.Youxe2x80x99ll also need to be willing to provide occasional out-of-hours support during our busiest periods and whilst we are building the team.Hybrid workingOur offices are based in central Bath, a few minutes walk from the train station. We have a Hybrid working policy where we like to get together in the office 1 day a week. There will be a need to sometimes spend more than 1 day a week in the office when you are building labs and working with hardware in our lab. Employees are required to live within commutable distance of the office.Offers of employment are conditional upon passage of screening criteria applicable to the jobEEO StatementIntegrated into our shared values is NCR Voyixxe2x80x99s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumesxe2x80x9cWhen applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.xe2x80x9d

NCR Corporation