Job Description

We have a fantastic opportunity for a committed & hardworking individual, looking for a new chapter in their career, to come and join our team at The Idle Rocks & St Mawes Hotel in St Mawes, South Cornwall.

ABOUT OUR HOTELS

The Idle Rocks & St Mawes Hotel are located on the Roseland Peninsula in the heart of St Mawes, an idyllic spot voted as the best seaside town in the UK. Anchoring St Mawes reputation as a desirable Cornish location, these boutique hotels are considered the region's top luxury British retreats.

The Idle Rocks

, the 19-bedroom Relais & Chateaux hotel encapsulates a blend of traditional coastal culture and contemporary design. Complete with an award-winning restaurant led by Executive Head Chef Guy Owen, a relaxing treatment room and unprecedented views across the water. Its location, accompanied by hospitality that is genuine and engaging, radiates a calming environment providing the perfect all-around escape for couples, solo travellers, and families alike. Winner of 'Best Hotel of the Year' & 'Best Restaurant of the Year' in both awards, Cornwall Tourism Awards 2022 and the South West Tourism Awards 2022.

St Mawes Hotel

offers 7-individually designed bedrooms; classic luxury meets seaside chic. Lively and informal, yet without compromising on taste and style, the Upper Deck Restaurant is a convivial experience, enjoying the best locally sourced ingredients. The Lower Deck bar offers a wide range of Cornish gins & real ales and there a weekly Live Music nights showcasing some of the best South Wests up & coming talent too. The adjoining 30-seat private dining Courtyard Room is perfect for a private party, a wedding reception or a special place to dine with family or friend, whilst our state-of-the-art luxury Hidden Cinema offers audiences a unique cinema going experience, with special screenings throughout the year.

COMPANY BENEFITS

FREE FERRY

travel if commuting from Falmouth

MONTHLY TIPS

Generous

Staff Discounts

Relais & Chateaux UK & Worldwide

property discounts

Friends

and

family rates

Meals and drinks

whilst on duty

Free parking

LIVE-IN AVAILABLE

(Accommodation near to the hotel with parking)

Training & Career progression

plans

Sailing

lessons during the summer months Use of

The Hidden Cinema

Flexible shift patterns

Enrolment in

Hospitality Action Employee Assist program

, offering support and advice for a range of topics 24/7 Company

Pension Plan

(Nest)

Life insurance

Objectives

To help oversee and develop the beverage offering and team with direct responsibility for wine service and beverage offering at both properties moving into full responsibility of wet liquor and bar. To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our guests, with the key aim of retaining and attracting customers.

Responsibilities

To ensure the teams' knowledge of wine and wine service is to the required level of excellence, continually developing and maintaining what we do. To evaluate the performance of product and service on a continual/daily basis in order to recognise challenges and opportunities for the future and use this when working closely with the Restaurant Manager to continually improve what we do. Develop our sustainable wine list to ensure that we are purchasing and selling at the best prices. Taking responsibility in leading the bar staff whilst on their shift, and monitor beverage service duties through to completion. Taking responsibility for the bar set up; cleanliness, chiller room, fridges and back of house areas. To ensure effective daily communication with all other areas of the hotel, namely Reception, Bar and Kitchen. To be a leader in developing the team's beverage knowledge. Work alongside the Restaurant Manager and Beverage Manager to agree SOP's for wine and beverage service. Throughout the year, this role of sommelier is required to combine with the food service team. During the winter months, there will be a dual role of restaurant supervisor, where you will be expected to assist the Assistant Restaurant Manager to run service. Organisation of wine dinners during the quieter months with the aim to develop business opportunities. To understand the importance of music, lighting, temperature, flowers, cleanliness and language in the department to ensure the correct ambience is maintained at all times Maintaining high standards of hygiene, uniform and health and safety at all times.

About you

You have to be a flair and passion for service to achieve the highest of standards. You have to be flexible, articulate and have a desire to progress to the next level. You have to be a Sommelier who is keen to expand their knowledge and skill set. You will be hard working, reliable, trustworthy and competent enough to work alone and have the experience and people skills to work within a team. You must have worked in a similar restaurant or hotel environment previously, and

have

at least 2 years' experience as Sommelier.

Be calm and focused in a high pressure, busy environment. You must have a good understanding of and the ability to manage food and beverage stock to help hit and maintain relevant targets. Willingness to learn and a great commitment towards work.

Special aptitudes

Infectious personality, warm and welcoming by nature. Proactive individual who responds rather than reacts to the needs of the hotel and its guests. Dedicated and committed to their current role, as well as their own development and progression within the hospitality business. Excellent organisational skills. Strong team player - essential. Flexible approach to working hours. Smart appearance and professional manner. Must work well under pressure with ability to prioritise. Able to work on own initiative. Good sense of humour - essential.
The hotel will depend on a Sommelier who is 100% committed to the success of the whole hotel, not just F&B.

Qualifications

Hospitality related qualifications are desirable, however not compulsory should your experiences prevail.

Contract

Job Types:

Full-time, Permanent.

Salary: Attractive ROP per year

plus MONTHLY TIPS

Holidays:

28 days

per year. Schedule

: Day shift, Monday to Friday, and weekend availability.

More information:

The Idle Rocks Hotel: https://idlerocks.com/ St Mawes Hotel: https://www.stmaweshotel.com/ Relais & Chateaux: https://www.relaischateaux.com/gb/

What are you waiting for? Join us and start a new path to success!

Job Types: Full-time, Permanent

Pay: From 31,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Life insurance On-site parking
Work Location: In person